Marketing ExecutiveOpen Forum Events LtdNovember 2013 - I am currently working as a Marketing Executive for Open Forum Events Ltd, I research organisations who we would like to be involved on the day primarily as delegates.

•liaising and networking with a range of stakeholders, e.g. customers, colleagues;•communicating with target audiences and managing customer relationships;•sourcing advertising opportunities through contra deals;•managing the production of marketing materials,e-mail marketing, newsletters and e-newsletters;•arranging for the effective distribution of marketing materials;•maintaining and updating customer databases;•organising and attending events such as conferences, •conducting research on target audience•contributing to and developing marketing plans and strategies;•monitoring competitor activity;•supporting the manager and other colleagues.•Exceed daily; monthly sales targets •Provide excellent service to customers and develop CRM

Hit monthly sales targets Input client data on College databaseCarry out administrative dutiesProvide clients with a high standard of CRM in order to build a connection and generate salesTake calls from clients and generate sales Work in a busy office environmentHandle a high volume of calls

Help to maximise sales for the store and across wider channelsProvide first class customer serviceCarry out stock management and store operation processes to help minimise risk and costsGrow personally and professionally as part of a dynamic businessOperate the till and handle financial transactionsMerchandise and replenish stock Assist with deliveries and manage stock handling as directedContinually develop an understanding of the company's culture, products, ethical initiatives, other areas of business and reflect this in everyday performanceTake responsibility for personal development and actively seek opportunities for improvementMoney handlingAssist to hit daily and weekly sales targets as directed by managementAssist any customer that needs support and up-sell when possible Working within a team in order to hit daily and monthly targets2005-2007 Administrative assistant Gwynedd Council - Environment and Education Departments Interaction with the public domain - administrative contact in regards to free school meals and clothing for studentsLiaise with customers and carry out CRB checksFinding supply teachers for schoolsDealing and advising with complaintsWork in a busy office environmentHandle high volume of telephone enquires 2005-2005 Administrative Assistant - DEFRAAdministrative dutiesInteract with the public domain - advising and dealing with customer complaints2002-2005 McDonalds Implement and provide high standard of service Customer interaction via face-to-faceInstigate cleanliness throughout time at workUp-selling