Experienced Information Technology Help Desk Support with a demonstrated history of working in the government administration industry. Skilled in Communication, Bash, Active Directory, Windows Server, and English. Strong information technology professional with a CTY focused in Information Technology from Seneca College. Can diagnose, analyze, and resolve problems and issues of small to medium complexity for desktop, mobile,  network and/or server environment by referencing existing documentation or knowledge gained from  previous work experience.   Providing professional, high quality, consistent and reliable technical support