Alef Baptista Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Summary- Developed and implemented innovation at the processes executed. 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐢𝐬 𝐤𝐞𝐲 𝐚𝐧𝐝 𝐈'𝐯𝐞 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠, 𝐛𝐮𝐝𝐠𝐞𝐭 𝐭𝐫𝐚𝐜𝐤𝐞𝐫, 𝐚𝐧𝐝 𝐜𝐫𝐞𝐚𝐭𝐞𝐝 𝐚 𝐨𝐧𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 𝐩𝐫𝐨𝐜𝐞𝐬𝐬- Implemented 𝐛𝐞𝐭𝐭𝐞𝐫 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐦𝐨𝐝𝐞𝐥 𝐮𝐬𝐢𝐧𝐠 𝐆𝐓𝐌 for our clients. Developed Google Tag Manager abilities and skills in order to 𝐭𝐫𝐚𝐜𝐤 𝐜𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝐞𝐯𝐞𝐧𝐭𝐬 𝐚𝐧𝐝 𝐟𝐢𝐫𝐞 𝐭𝐚𝐠𝐬 𝐭𝐨 𝐅𝐚𝐜𝐞𝐛𝐨𝐨𝐤 𝐏𝐢𝐱𝐞𝐥, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐀𝐝𝐬 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝐓𝐚𝐠, 𝐆𝐨𝐨𝐠𝐥𝐞 𝐚𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬, 𝐒𝐭𝐚𝐜𝐤𝐚𝐝𝐚𝐩𝐭 𝐢𝐦𝐚𝐠𝐞 𝐭𝐚𝐠𝐬, 𝐏𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭, 𝐞𝐭𝐜.- Implemented 𝐃𝐚𝐭𝐚 𝐋𝐚𝐲𝐞𝐫 + 𝐒𝐞𝐫𝐯𝐞𝐫-𝐬𝐢𝐝𝐞 𝐭𝐫𝐚𝐜𝐤𝐢𝐧𝐠 + 𝐏𝐢𝐱𝐞𝐥 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐢𝐨𝐧 𝐀𝐏𝐈 for our clients when needed using Google Tag Manager- Working knowledge of HTML, JavaScript, and Web Analytics platforms Activities:● Responsible for supporting analytics and strategy surrounding social media andvarious advertising platforms.● Creating analytics and insights reporting for social media programs, advertisingand acquisition programs● Exporting and entering data from various digital marketing platforms● Launch, monitor and optimize paid social media ad campaigns on several platforms (including Facebook Ads Manager, LinkedIn Ads Manager, Pinterest Ads Manager, StackAdapt, Tik Tok Ads)● Helping develop and execute customer acquisition strategies, including implementing, optimizing, managing and reporting on social media advertising programs● Identifying and implementing automation to improve efficiency in our data extraction, reporting and advertising processes● Conduct keyword research and develop SEO strategies● Developing strategy for and managing Search Engine Marketing campaigns

Toronto, Ontario, Canada

Hamilton, Ontario, Canada

• End-to-End Customer Service• Handled phone calls, in-store guests and sales transactions• Assisted kitchen with orders details, plating, decoration, and food-prep• Trained new Front Staff to perform under high pressure of rush-hours guiding through best-manners during peak of sales• Suggested and executed default procedures to guarantee equal quality of service to all guests, including store menu changes

Ancaster, Ontario

• End-to-End Customer Service• Offer specials, products and upsells• Enhanced customer experience in-store while providing accurate high-quality fast-paced service• Managed and trained new employees• Performed end-day operations, reports and financial transactions

Ontario, Canada

Student Assistant at the Engineer Laboratories. Helping within the lab facilities and maintaining equipments

Ontario, Canada

Owned and developed a Jewelry e-commerce business selling Bracelets and European Charms. Transactions occurred during operations. • Website creation• Policies, product line, reports, operational costs, KPI's • Full Marketing strategy on Facebook Ads, segmentation, optimization, AD creatives, copywriting, and email marketing.Great learning opportunity overall to implement skills learned

Santo André, São Paulo - Brazil

Electric, Mechanic, Electro-pneumatic and electronic preventive, predictive and corrective maintenance in high-end production machineries such as Windmoller & Holscher Topas 800/2000, Bag Line, Beumer Palletizers, and Big Bags. Reading and interpreting electric diagrams, AS-i and Profibus communication network, setup of machine profiles, usage of SAP ERP PM for controlling and input reports, managing and keeping the original settings such as pressure, temperature, flow rate maintaining process quality

Associate'S Degree, Business Administration And Management, General

Activities and Societies: CSEP Employee Internship Business Reports, Marketing, Accounting, Human Resources, Entrepreneurship, Microsoft.

Academic English - Pathway, Pw 3.3 - Level 16

English for Academics Purpose - Pathway

Associate'S Degree, Mechatronics, Robotics, And Automation Engineering

Electronic, Electric, Mechanic, Electro-pneumatic and Machining