Alejandra Gomez Email & Phone Number

Mexico City, Mexico

Mexico City, Mexico

▪ Aligned recruitment goals by partnering with hiring managers and leaders.▪ Managed attraction events and full recruitment cycles for Emerging Talents in Project Management, Software Development, Business Analysis, and Networking Engineering roles.▪ Supported US recruitment for Supply Chain Operations (SCO) roles.▪ Achieved 55% female hiring for Emerging Talent programs by enhancing relationships with leading universities and increasing campus contacts by 50% in Guadalajara and Ciudad Juárez.▪ Increased applications from various educational institutions by enhancing relationships with IT campuses and actively participating in initiatives and events in Mexico City.

México

▪ Documented recruitment processes and methodologies to ensure clarity and transparency during implementation.▪ Co-developed and implemented standardized recruitment methodologies with global teams, aligning strategies with best practices and driving continuous improvements in recruitment process performance.▪ Managed client relationships in the US, ensuring high levels of customer satisfaction.▪ Launched recruitment operations in the US and Canada by designing processes and establishing SOPs, taking over 100% of local HR recruitment, and building trust with clients, including HR and hiring managers.▪ Sourced specialized technical talent for mining and IT roles from an acquired company in Canada, establishing relationships with new employees and gaining insights into stringent physical requirements and technical roles.

Mexico City, Mexico

▪ Managed end-to-end recruitment for Global Supply Chain, Logistics, Industrial Automation, Engineering, IT, and Commercial roles, achieving a 30% increase in the consideration of women in sales recruitment.▪ Directed talent acquisition for the Dos Bocas refinery project, ensuring timely hires for critical positions.▪ Oversaw recruitment with external agencies for specialized and managerial roles in challenging locations like Tijuana.▪ Provided timely recruitment service for the Tlaxcala plant expansion by supervising temporary staff, ensuring weekly follow-ups, and identifying specialized roles requiring external services to meet project timelines.

Mexico City Area, Mexico

▪ Executed end-to-end recruitment for trainee programs and recent graduate roles.▪ Led recruitment for Advanced Development Programs in Engineering and Commercial functions across Mexico and Central America.▪ Implemented attraction strategies with top universities in Mexico, establishing campus relations and participating in engagement events.▪ Exceeded diversity KPIs by achieving a 50% female talent hire rate.▪ Converted 60% of interns to full-time employees, aligning with company talent goals.▪ Managed recruitment projects for the Dos Bocas Refinery, focusing on Industrial Automation positions.▪ Achieved recruitment timelines for 60 engineers and project management positions for the Dos Bocas refinery, securing 40% female participation and leading to a promotion to Professional Talent Consultant.

Mexico City Area, Mexico

▪ Reduced recruiters' administrative tasks by 20% by implementing efficient processes for consultants and candidates, allowing recruiters to focus on sourcing and improving overall candidate and consultant experiences.

Mexico City, Federal District, Mexico

▪ Managed lifestyle services for elite Visa cardholders in Latin America and the Caribbean.▪ Handled purchasing, quoting, and negotiating rates for flights, cruises, car rentals, and concerts.▪ Delivered tailored solutions, ensuring high customer satisfaction.▪ Secured over 90% client satisfaction by strengthening relationships with exclusive venues and establishing direct contacts with concierges, ensuring super VIP clients received prioritized service through paid reservations.

Mexico City Area, Mexico

▪ Supervised Front Office departments, including Guest Services, Housekeeping, Business Center, Executive Lounge, Front Desk, and Night Audit.▪ Selected for the accelerated rotational program at a 314-room hotel, gaining experience in various departments and ultimately chosen to supervise the Housekeeping department.

Doha, Qatar

▪ Managed HR operations, focusing on employee services and support., and onboarding new personnel.▪ Collaborated on performance appraisal tracking and planned internal events to enhance employee engagement.▪ Organized the end-of-year celebration for approximately 500 employees by leading a team of volunteers managing culinary services, event logistics, decorations, and raffles, resulting in positive feedback from leadership.

United Arab Emirates

▪ Managed payroll and overtime for 17 kitchen outlets, distributed tips, created daily newsletters, and provided reports for the Culinary Director, leading to the extension of my internship from 6 months to 1 year.

Niza Y Alrededores, Francia

▪ Assisted in the daily operations of the restaurant, providing exceptional customer service while supporting the kitchen and front-of-house teams in delivering a high-quality dining experience.

Montpellier Area, France

▪ Gained hands-on experience in various hotel departments, including front desk, housekeeping, and food & beverage, while ensuring seamless guest experiences and operational efficiency.

Bachelors Degree In Hotel & Tourism Management, Hospitality Administration/Management

Human Resources Strategic Management, Human Resources Management/Personnel Administration, General

Tourism And Economics, Certificate

Tourism and economics certificate - Investigation

Bachelor'S Degree, Hospitality Administration/Management

Activities and Societies: International Baccalaureate