▪ Aligned recruitment goals by partnering with hiring managers and leaders.▪ Managed attraction events and full recruitment cycles for Emerging Talents in Project Management, Software Development, Business Analysis, and Networking Engineering roles.▪ Supported US recruitment for Supply Chain Operations (SCO) roles.▪ Achieved 55% female hiring for Emerging Talent programs by enhancing relationships with leading universities and increasing campus contacts by 50% in Guadalajara and Ciudad Juárez.▪ Increased applications from various educational institutions by enhancing relationships with IT campuses and actively participating in initiatives and events in Mexico City.

▪ Documented recruitment processes and methodologies to ensure clarity and transparency during implementation.▪ Co-developed and implemented standardized recruitment methodologies with global teams, aligning strategies with best practices and driving continuous improvements in recruitment process performance.▪ Managed client relationships in the US, ensuring high levels of customer satisfaction.▪ Launched recruitment operations in the US and Canada by designing processes and establishing SOPs, taking over 100% of local HR recruitment, and building trust with clients, including HR and hiring managers.▪ Sourced specialized technical talent for mining and IT roles from an acquired company in Canada, establishing relationships with new employees and gaining insights into stringent physical requirements and technical roles.

▪ Managed end-to-end recruitment for Global Supply Chain, Logistics, Industrial Automation, Engineering, IT, and Commercial roles, achieving a 30% increase in the consideration of women in sales recruitment.▪ Directed talent acquisition for the Dos Bocas refinery project, ensuring timely hires for critical positions.▪ Oversaw recruitment with external agencies for specialized and managerial roles in challenging locations like Tijuana.▪ Provided timely recruitment service for the Tlaxcala plant expansion by supervising temporary staff, ensuring weekly follow-ups, and identifying specialized roles requiring external services to meet project timelines.

▪ Executed end-to-end recruitment for trainee programs and recent graduate roles.▪ Led recruitment for Advanced Development Programs in Engineering and Commercial functions across Mexico and Central America.▪ Implemented attraction strategies with top universities in Mexico, establishing campus relations and participating in engagement events.▪ Exceeded diversity KPIs by achieving a 50% female talent hire rate.▪ Converted 60% of interns to full-time employees, aligning with company talent goals.▪ Managed recruitment projects for the Dos Bocas Refinery, focusing on Industrial Automation positions.▪ Achieved recruitment timelines for 60 engineers and project management positions for the Dos Bocas refinery, securing 40% female participation and leading to a promotion to Professional Talent Consultant.

▪ Reduced recruiters' administrative tasks by 20% by implementing efficient processes for consultants and candidates, allowing recruiters to focus on sourcing and improving overall candidate and consultant experiences.

▪ Managed lifestyle services for elite Visa cardholders in Latin America and the Caribbean.▪ Handled purchasing, quoting, and negotiating rates for flights, cruises, car rentals, and concerts.▪ Delivered tailored solutions, ensuring high customer satisfaction.▪ Secured over 90% client satisfaction by strengthening relationships with exclusive venues and establishing direct contacts with concierges, ensuring super VIP clients received prioritized service through paid reservations.

▪ Supervised Front Office departments, including Guest Services, Housekeeping, Business Center, Executive Lounge, Front Desk, and Night Audit.▪ Selected for the accelerated rotational program at a 314-room hotel, gaining experience in various departments and ultimately chosen to supervise the Housekeeping department.

▪ Managed HR operations, focusing on employee services and support., and onboarding new personnel.▪ Collaborated on performance appraisal tracking and planned internal events to enhance employee engagement.▪ Organized the end-of-year celebration for approximately 500 employees by leading a team of volunteers managing culinary services, event logistics, decorations, and raffles, resulting in positive feedback from leadership.

▪ Managed payroll and overtime for 17 kitchen outlets, distributed tips, created daily newsletters, and provided reports for the Culinary Director, leading to the extension of my internship from 6 months to 1 year.

▪ Assisted in the daily operations of the restaurant, providing exceptional customer service while supporting the kitchen and front-of-house teams in delivering a high-quality dining experience.

▪ Gained hands-on experience in various hotel departments, including front desk, housekeeping, and food & beverage, while ensuring seamless guest experiences and operational efficiency.