Alejandra Benavides Email & Phone Number

Austin, Texas Area

Ny/La/Remote

- Analyzes sales history and current business in order to strategically forecast national demand- Conducts buying to ensure adequate volume/inventory levels to ensure profitability- Maintains relationships with accounts totaling to 1.5m in business- Works directly with the Vice President of America, sales staff and external customers to maintain a steady flow of business - Supports the field as well as our online business by providing stock information to sales team and Home Office- Manages purchase orders by creating and submitting POs to vendors- Enters orders in the inventory software and auditing received orders against POs and invoices- Liaising between finance, logistics, and marketing departments to ensure all client goals are clearly communicated- Communicates with 250+ accounts about inquiries and quickly resolves any issues.- Onboarding new vendors and creating their company profiles- Provides exemplary customer service according to company standards for direct consumers- Managed social media accounts and data to boost marketing campaigns

Greater New York City Area

- Manage accounts exceeding more than $10 million of revenue per fiscal year- Conducts 100% of the renewal business with brand partners and vendors within the accessory and handbag categories - Negotiate pricing and contractual terms effectively with top level associates to optimize results- Develop and maintain relationships with brand partners to create lasting, productive and mutually beneficial business relationships- Apply merchandising metrics by utilizing strong analytical and excel functions - Solve problems for brand partners and maintain a proactive approach - Collaborate directly with brands to merchandise events and creates current selling reports for all brand partners- Forecast potential revenue and events by preparing category schedule on a monthly basis- Maintain a strong awareness of industry trends to strategize future needs of the business and maximize revenue- Train new employees on company policies and procedures to maintain company standards

Greater New York City Area

- Supported three Account Executives in the Handbags, Luggage, Accessories, Home, Food and Wine categories- Managed all aspects of event creation by collaborating with internal and external stakeholders- Organized incoming information, imagery, and samples to mainstream process and decrease time necessary to make an event- Utilized Salesforce to manage brand and vendor relationships and track all contractual agreements- Prepared contracts for all brand partners to execute all events on e-commerce platform- Conducted analysis on inventory, category and post sales for Senior Management team and Brand Partners

Moonachie, New Jersey

- Managed several client accounts- Acted as point person for clients in order to prepare orders for production- Maintained information for client orders, profiles and sent sales orders daily- Helped create company branding and logos for clients while supported the sampling department with all inquiries- Produced a company pricing guideline for all employees to reference to standardize information, minimize errors, and train new staff- Managed requests from accounts and escalated requests or unresolved issues to designated departments- Handled high volume phone calls and emails while ascertaining problems

Short Hills, New Jersey

- Grew store staff by recruiting, selecting, orienting, and training 20 employees- Created visual standards handbook to implement displayed merchandise in an effective manner- Set, met, communicated, and tracked monthly, weekly, daily, and hourly sales goals for staff members- Prepared weekly accounting and sales reports for corporate office- Created schedules for 20 employees including managers and associates for daily coverage and training needs- Reviewed store payroll, made necessary adjustments, and submit approvals for accuracy and compliance purposes-Secured merchandise by implementing security systems and procedures

Greater New York City Area

-Advised Store Manager on staffing needs and personnel issues-Assisted Store Manager with duties and assumed the role of Store Manager in her absence-Motivated staff and maintained a positive work environment-Made sure the shop floor ran smoothly while promoting sales and merchandise-Ensured that newly received products were stocked in a timely manner-Dealt with any enquiries, complaints, and monitored the quality of customer service given-Provided information, answered questions, obtained merchandise requested, and completedpayment transactions for customers

Greater New York City Area

-Maintained merchandise standards and organization throughout stockroom-Monitored all stockroom inventory, shipment processing, and E-USR systems-Ran training sessions and orientations for new employees and managers-Prepared schedules for employees-Worked with a team from Home Office to open new stores