Work directly with business owners to support the sales process, following up on marketing projects, identifying selling opportunities, and assisting in planning and organizing networking events to drive growth. Respond to client inquiries promptly through email and phone, providing excellent customer service and addressing any questions or concerns regarding products, shipments, and orders. Effectively troubleshoot and resolve problems by collaborating with vendors and the sales team to find solutions for shipping delays, product issues, or other concerns. Manage multiple time-sensitive tasks in a highly customized marketing business, ensuring all details are met and orders shipped according to plan.