Alejandra Real Email & Phone Number

Purchase, New York, United States

At CNG I stepped into the role of Trade Services Manger of key accounts to bridge the complexities of global trade across the MENA and Americas regions. Whether navigating the intricacies of import/export operations or ensuring compliance with international regulations, I thrive on turning challenges into seamless solutions. Reporting to the Director of Pulp Operations and VP of the Pulp Divison, I collaborate with teams at all levels to align day-to-day operations with our division's larger strategic goals. What truly drives me is building connections - whether is negotiating agreements with suppliers and customers or stengthening relationships that stand the test of time. Each transactions isn't about goods moving across borders, it's about fostering trust and creating partnerships that fuel long-term success. Key Accomplishments:* Manage budgets by creating profit worksheets, verifying expenses and authorizing invoices, enhancing financial transparency and control. * Built strong, customer-center relationships by developing an onboarding process focused on understanding and meeting clients needs, fostering sustainable, long term partnerships. * Recognized as the US Customs Export Declaration expert, ensuring regulatory compliance/smooth transaction processing. *Trained new hires in department processes, providing in-house expertise and mentorship to strengthen team capabilities. * Led the transition to a digital file-sharing system, ensuring remote work continuity during COVID-19 era, boosting productivity, maintaining customer service, and supporting increased order volumes and new product lines.

Stamford, Connecticut, United States

At Rosco Labs. Inc I took the dinamic role of North America Export Coordinator, where I served as the key link between headquarters and five international subsidiaries. From the fast-paced world of global logistics to the meticulous demands of compliance, I thrived on connecting the dots between diverse teams to keep operations running seamlessly. One of my proudest contributions was developing standardized export documentation guidelines and order processing protocols that not only ensured compliance with local customs requirements but also created consistency across our global offices. Collaborating directly with the VP of Operations, CFO and President, I offered strategic insights that shaped decisions and drove success in our export operations. It wasn't about distributing our products across the world, it was about building bridges between people, processes and international markets. This role taught me power of alignment and how small details can make a global impact. Key Accomplishments: * Cultivated and maintained strategic relationships with freight forwarders and transportation providers (sea, air and truck carriers), optimizing logistics operations and enhancing efficiency.* Updated and maintained company product tariff codes to ensure accuracy and compliance with international trade regualtions. * Analyzed,designed and implemented comprehensive compliance programs ensuring adherence to US and foreign laws governing cargo movement, minimizing risk and maximizing operational integrity. * Sperheaded the logistics strategy and processes for a newly created division, establishing best practices for import/export operations, including leveraging Free Trade Agreements for optimal cost efficiency.