• Directed the preparation and shipment of over 500 orders weekly, adhering to the company’s quality, packing and shipping benchmarks.• Managed closing shift team, effectively coordinated with team members to enhance production efficiency. • Utilized inventory management softwares to scan, process and research merchandise shipments in alignment with our inventory control process.• Focused on the retention of customers by addressing any and all concerns by working alongside the customer to solve various issues.

•Provided compassionate assistance to patients by offering companionship and creating a more comfortable and caring environment.• Provided language interpretation for diverse patients.• Represented the hospital at community events and contributed to smooth volunteer department operations by handling administrative tasks.

• Consistently achieved daily department tasks, encompassing re-merchandising, stock management and sales activities• Elevated the customer experience by delivering timely, professional, and engaging service. • Demonstrated flexibility in handling various tasks and took initiative in identifying opportunities for improvement in processes or customer service.