Alejandro Ayala

Alejandro Ayala Email and Phone Number

Dispatch Manager @ MSP and Cyber Security
San Salvador, SV
Alejandro Ayala's Location
San Salvador, San Salvador, El Salvador, El Salvador
About Alejandro Ayala

I am a 25-year-old bilingual individual with an almost-native level of English and a native level of Spanish. I have a passion for technology and customer service, which has led me to pursue a career in IT. With a background in Electronic Engineering and an Associates Degree in Computer Engineering, I have developed a strong understanding of IT systems and how they can be leveraged to provide effective solutions to clients. In addition, I have worked in various roles, including as a Boy Scout Camp Counselor and as a Scout in El Salvador. I am also the manager of Suministros y Servicios Técnicos, a family-owned IT company that provides a range of IT services to clients. Through my various roles, I have developed a range of skills, including leadership, communication, and problem-solving. I take pride in providing excellent customer service and support to all my clients, and I am always looking for opportunities to learn and grow in my field.

Alejandro Ayala's Current Company Details
MSP and Cyber Security

Msp And Cyber Security

View
Dispatch Manager
San Salvador, SV
Alejandro Ayala Work Experience Details
  • Msp And Cyber Security
    Dispatch Manager
    Msp And Cyber Security
    San Salvador, Sv
  • Motiva Networks
    Dispatch Manager
    Motiva Networks Feb 2024 - Present
    Recognizing my dedication and capabilities, I was entrusted with the role of Dispatch Manager. In this capacity, I lead a dynamic team in coordinating and resolving customer issues promptly and efficiently. Additionally, I took charge of deploying and configuring environments for new clients, ensuring seamless integration into our systems and workflows.With a passion for leveraging technology to drive business success and a proven track record of delivering results, I am poised to continue making meaningful contributions to the IT landscape at Motiva Networks and beyond.
  • Motiva Networks
    It Specialist
    Motiva Networks Jul 2022 - Feb 2024
    As part of the team of experts at Motiva Networks, I work as an IT Specialist providing a range of IT services to our clients. Our services include managing Office 365 and deploying Azure products. We also specialize in networking, machine infrastructure, and security, ensuring that our clients have a reliable and secure IT environment. Through this role, I work closely with clients to understand their unique IT needs, enabling me to provide effective solutions and support.
  • Suministros Y Servicios Técnicos
    Manager
    Suministros Y Servicios Técnicos Jan 2021 - Present
    San Salvador, El Salvador
    As the manager of Suministros y Servicios Técnicos, a family-owned IT company, I oversee a range of services, including computer maintenance, network solutions, and computer refurbishment. Our goal is to provide quality and reliable IT services to our clients, including small businesses and individuals. Through my role, I work closely with clients to understand their unique IT needs, enabling us to provide customized solutions that meet their specific requirements. Our company takes pride in providing top-notch customer service and support to all our clients.
  • Sykes
    Customer Service Representative
    Sykes Feb 2022 - Jun 2022
    San Salvador, El Salvador
    As a Customer Service Representative for Sykes, I worked with the Expedia account, assisting travelers with hotel and car reservations through chat. Additionally, I handled Global Distribution Systems (GDS) for plane reservations using Amadeus and Sabre. This role required me to have excellent attention to detail and multitasking skills, as I managed multiple customer inquiries simultaneously. Through this experience, I further developed my communication and customer service skills, providing a positive experience for travelers.
  • Telus International
    Customer Service Specialist
    Telus International Mar 2020 - Dec 2021
    Nueva San Salvador, La Libertad, El Salvador
    As a Customer Service Representative at TELUS International, I worked with the Smart Pay Leasing account, providing assistance to customers through calls and chats. In addition to handling payments and account management inquiries, I developed excellent multitasking skills by managing multiple customer interactions simultaneously. This role allowed me to hone my communication and customer service skills, resulting in positive feedback from customers.
  • Boy Scouts Of America
    Summer Camp Counselor
    Boy Scouts Of America May 2019 - Aug 2019
    Dallas, Texas, United States
    As a Boy Scout Camp Counselor, I taught classes on various topics, cleaned the campsite, and ran a diverse program of activities. Customer service was also a top priority, and I ensured that all campers and staff had a positive experience. Overall, the job allowed me to develop skills in leadership, teaching, and customer service.
  • Boy Scouts Of America
    Summer Camp Counselor
    Boy Scouts Of America May 2018 - Aug 2018
    Greenville, South Carolina, United States
    As a Boy Scout Camp Counselor, I taught classes on various topics, cleaned the campsite, and ran a diverse program of activities. Customer service was also a top priority, and I ensured that all campers and staff had a positive experience. Overall, the job allowed me to develop skills in leadership, teaching, and customer service.
  • Boy Scouts Of America
    Summer Camp Counselor
    Boy Scouts Of America May 2017 - Aug 2017
    Greenville, South Carolina, United States
    As a Boy Scout Camp Counselor, I taught classes on various topics, cleaned the campsite, and ran a diverse program of activities. Customer service was also a top priority, and I ensured that all campers and staff had a positive experience. Overall, the job allowed me to develop skills in leadership, teaching, and customer service.

Alejandro Ayala Education Details

Frequently Asked Questions about Alejandro Ayala

What company does Alejandro Ayala work for?

Alejandro Ayala works for Msp And Cyber Security

What is Alejandro Ayala's role at the current company?

Alejandro Ayala's current role is Dispatch Manager.

What schools did Alejandro Ayala attend?

Alejandro Ayala attended Universidad Don Bosco, Universidad Don Bosco.

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