Managed a team of 10 instructors, responsible for the training of all our North America customers, plus some projects with other regions.Ensured that the team was always ready to respond to relevant customer requests, including heavily customized projects and recent product developments.Maintained high levels of revenue, quality, and customer satisfaction.

Led a team of instructors, responsible for the innovation of our Technical Training. Gave traction to our Training Subscriptions by creating and accelerating the standards of our Microlearning initiative.Was promoted again, to manage a bigger team of instructors, after just 5 months in the role.

Took an EdTech startup from $1M to $5M valuation in 18 months as CEO. Helped the company reaching its break-even point, and attracting the next wave of investors and corporate leaders.

Business Development Manager - 2 years• Directed sales and business development activities including key account management, client negotiations, order fulfillment, and customer relationship management for the whole country.• Managed accounts of the largest companies in Colombia including Bancolombia, Davivienda, and EPM by assisting with IT hardware fulfillment, selling over 50,000 units achieving $5M in sales in less than 2 years.• Selected as Intel speaker for high visibility events in the region including Claro’s Sales Convention and HP annual events with CIOs. Enterprise Technology Specialist - 2 years• Tech Evangelist for markets in Northern Cone (Colombia, Ecuador, Peru, Venezuela, Central America and the Caribbean) promoting the adoption of data center solutions, high-performance computing hardware, and enterprise level PCs (Intel®vPro™). • Organized logistics, directed and produced a high-visibility/high-responsibility BTL event for Intel (“Xeon E5 Northern Cone Launch”), with simultaneous events in Lima and Bogotá.• Wrote articles about PC Refresh, Cloud, and the use of Intel®Xeon®E5 servers, published in newspapers, magazines, and websites across eight different countries.

Learning-Services Liaison• Provided consulting services to 900 Motorola Service Shops across the U.S. on Motorola’s training portfolio, ensuring sales professionals and technicians stayed up to date with new products and technologies, thereby better serving customers.• Designed tailored courses and provided instructor-led training to clients such as FBI, DOD, FAA, NASA, and Federal, State and local government agencies on radio systems management and configuration. Mobile-Learning Manager• Led Motorola’s Mobile Learning initiative by designing training to Fortune 100 companies and government agencies. Created the standards and processes for the content development of the mobile learning program. • Trained the 2010 Winter Olympic Games Organization in Vancouver on the configuration and management of the radio system used by 20,000 volunteers during the games.• Designed and delivered instructor-led training for customers from all over the world, including Royal Malaysian Police, São Paulo Civil Police, Carabineros de Chile and Motorola’s SIT Lab.Senior Technical Instructor• Delivered more than 30 different courses on new products and Motorola’s systems. Achieved three promotions while working for the training department (E06 to E09).• Improved customer service experience and strategized training delivery by collecting and analyzing data on current radio inventory and recommending the procurement of new equipment.Training Expert• Developed original content and translated training materials from English to Spanish for Motorola’s technical training in Latin America. Delivered training to Motorola’s distributors in 20 cities of 12 countries.• Winner of the CEO Quality Award in Motorola, maximum recognition offered by the company to employees, for the participation of a new product launch broadcast via satellite to customers in 35 cities of Latin America.

Maintained a phone exchange that controlled 50% of the long distance calls of Medellin, the second city of Colombia.

Delivered "Systems and Circuits I" during two semesters at the best university of Colombia in Electronics Engineering.