Alejandro Pérez López-Mujeriego Email & Phone Number

Manzanares El Real, ES

España

- Providing high-quality support to hotel clients, focusing on revenue management analysis, resolving data discrepancies, addressing technical issues, and delivering training sessions.- Actively contributed to product development by reporting bugs, troubleshooting issues, and offering actionable insights for improvements.- It’s remarkable the high level of.

España

- Booking amendments of TUI tourists spared among 180 destinations.- I would highlight the need of solving problems urgent, quick, and efficiently. The customer’s satisfaction eventually relied on our performance. - Due to the nature of our role, we were interconnected with most of the departments. We dealt with customer service, payables and accounting.

H10 Ocean Suites & H10 Ocean Dreams Corralejo

- Two four-star hotels, 300 rooms, minimum 85% occupancy, during my work here the customer satisfaction in relation to the reception staff has been 9.20 out of 10.- I would highlight the great capacity to multitask; check-in/out, allocation and distribution of rooms maximizing occupancy, customer service and managing the email and telephone.- As a booking.

Innside By Meliá Fuerteventura

- One of the best international hotel chains and one of the best hotels in Fuerteventura.- I would emphasize the rigorousness in meeting the quality standards. We always treat the client withexclusivity, thus being reflected in their high satisfaction.

Manzanares El Real, Comunidad De Madrid, España

- I gave guided tours of the historic town in small groups.- I assisted the director in price analysis and operations.

Madrid, Spain.

-I have coordinated groups of up to 50 people on their trips abroad from start to finish. Countries visited: Russia, Turkey, Israel, Jordan, Uzbekistan, Vietnam, India, Chile and Iran.- The main skills acquired would be the ability to adapt and react to the most unforeseen circumstances. E.g. Managing medical accidents in Russia or Israel, or handling the.

Double Degree, Tourism And Business

Gestión Diaria Del Revenue Management (Avanzado), Business/Commerce, General, Curso Especializado

Exhange, Customer Service Management

A year of my studies in Copenhagen Business Academy thanks to Erasmus + program.