Alejandro Ramirez Email & Phone Number

Costa Rica

Ensured exceptional traveler satisfaction through top-tier customer service and extensive knowledge of the destination's culture, history, and current affairs. Facilitating group cohesion and manage daily itineraries as the lead guide, interpreter,and group manager. Maintain accurate financial records within budget constraints.Mentored new tour leaders, sharing essential operational knowledge and expertise, and collaborated with regional and head offices to meet company objectives and enhance tour quality.

Costa Rica

Ensured exceptional traveler satisfaction through top-tier customer service and extensive knowledge of the destination's culture, history, and current affairs.Facilitated group cohesion and manage daily itineraries as the lead guide, interpreter, and group manager. Maintained accurate financial records within budget constraints.Mentored new tour leaders, sharing essential operational knowledge and expertise, and collaborated with regional and head offices to meet company objectives and enhance tour quality.

Guatemala, Guatemala

Guatemala, Guatemala

● Certified Spinning Coach● Sports events organization● Motivational trainer● Personal trainer to improve customers performance and endurance

Guatemala, Guatemala

● A business dedicated to the development of various organic pet products without preservatives or additives, mainly focused on Dogs. That include:○ Different animal based Treats○ Oils and skin care products○ Toys.● In charge of R&D with based research on BARF diet.● Production● Packaging design● Costs optimization● Sales quotas.● Market development (Specialty and Pet stores)● Digital Marketing (Customer Relationships, social media)

Guatemala, Guatemala

AUGUST 2019 – AUGUST 2020● General management● Marketing Activities● Customer service.● Purchases● Inventory● Supervisor of Personal (Barbers and Shop Manager)

Atitlan

● Guided tours around Atitlan Lake. ● Hiking and mountaineering groups.

Guatemala, Guatemala

● General Management.● Digital Marketing (social Media Activities)● Coordination of POS Activities (Art Expos, Live Music, Poetry Performances)● Hosting of Extracurricular clubs (Bikers, Sales meetings, etc.)● Certified Barman in Mixology● Supervision of Personal● Purchases and inventory

Guatemala, Guatemala

● Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.

Guatemala, Guatemala

● Marketing and Brand Development● Sales of exclusive trend merchandise● Import process from US● Customer service

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Certified Raw Dog Food Nutrition Specialist, Dog Food