Alex Jordan Email & Phone Number

Gainesville, FL, US

Excited to Start a New Chapter at MedSuite!I’m thrilled to announce that I’ve joined MedSuite as Senior Director of IT & Security! 🎉MedSuite is at the forefront of medical technology, offering cutting-edge solutions that help manage electronic health records (EHR), medication administration (eMAR), treatment programs, and revenue cycle management. I’m.

Led the delivery of complex network refresh projects for Enterprise clients, leveraging expertise in Cisco networking designs and deployment.Managed relationships with Sr. Management and C-level clients, overseeing project portfolio expectations, communications, negotiations, escalation, and feedback.Directed planning efforts and communications with.

Gainesville, Florida, United States

• Lead IT and Technical Operations, overseeing a team of employees and directing the smooth functioning of all technology-related functions. Develop and execute strategic IT plans aligned with the company's business.
• Successfully led the migration from Google to MS365, optimizing productivity and collaboration across the organization.
• Saved over $300K by consolidating vendors and securing improved relationships and agreements.
• Led the deployment of servers and data center infrastructure, delivering reliable and scalable technology solutions to support operations.
• Developed and implemented IT strategies that supported the company's business goals.
• Oversaw the procurement of IT hardware, software, and services.

Gainesville, Florida Area

• Managed and delivered complex technical projects, coordinating successful project completion within scope, budget, and timelines. Tracked issues, identified project dependencies and prerequisites, and ensured adherence.
• Served as a liaison between the PMO office and Engineering teams, effectively bridging communication and collaboration gaps.
• Established comprehensive technical documentation for the PMO office, ensuring clear and accurate representation of project requirements, processes, and deliverables.
• Provided training and technical support to other Project Managers, creating cohesive and high-performing teams through hands on coaching and mentoring.
• Developed and implemented processes and procedures to streamline project workflows, improve efficiency, and standardize project management practices.
• Acted as a key point of contact and liaison for vendors and customers, offering technical direction and support to meet their specific needs and requirements.

Gainesville, Florida Area

As part of Cox Business elite sales team, I am responsible for selling complex bundled telephony (Voice Lines, PRI), data (Internet), and video services to existing and prospective Cox customers. To include small business to enterprise business customers and enterprise customers in specific industries. I am responsible for selling advanced data solutions.

Gainesville, Florida Area

Develop, maintain and grow customer accounts. Resolve all customer inquiries and creating/managing customer support tickets. Following company sales processes, systems, and using sales tools. Developing long term strategies and developing strong productive relationships and providing exemplary customer service. Project managing sales and installs to.

Greater Atlanta Area

• I worked in HP's internal Remote Access Dial and ISDN call center, helping internal customers setup/config and troubleshoot their remote access solutions. This includes analog dial and ISDN remote access users.
• Dial Access and ISDN Infrastructure
• Internal Customer Support calls
• High volume call center environment
• Analog Dial and ISDN Remote Access Users
• Remote Access Connectivity to Corporate Network

Franklin, NC

• Administration of production servers (MS Servers and Unix/Linux)
• Web, Email, DNS Servers
• Wan Networks for ISP services
• Ascend and Cisco Router Platforms
• Dial Access and ISDN Infrastructure
• Provisioned and Maintained Frame Relay and Point-to-Point Circuits