Alejandro Vargas Madrid Email & Phone Number

Madrid, Comunidad De Madrid, España

Madrid, Comunidad De Madrid, España

• Track and follow up on unresolved cases, provide updates throughout the resolution process, and coordinate with departments to ensure timely solutions.• Identify common issues, analyze root causes, and develop improvement plans. • Assist in prioritizing the outstanding needs of key customers according to established deadlines.• Work with other teams such as marketing, product, and engineering to provide the best service and help us grow as a company• Ensure that the product continuously evolves to meet the customer's dynamic needs. • Respond to customer inquiries and issues by phone and email, providing the best possible service.• Assist in prioritizing the outstanding needs of key customers according to established deadlines.• Assist the CS team when some requests are blocked in order to clarify them and continue working on their resolution as soon as possible.• Handle Tier 1 issues and configurations.

Madrid, Comunidad De Madrid, España

• Provide foreign exchange services and customer service to domestic and foreign customers.• Clarify doubts and suggestions for currency exchange.• Organization of currency stock and daily report• Handling of cash and bank terminal• Comply with regulations and procedures

Madrid, Comunidad De Madrid, España

• Propose underwriting and/or bonding services to its clients. • Provide advice to offer tailor-made solutions for each person or company. • Identify the insurance that adequately covers the risks to which a person or company is exposed. • To look for the best insurance quote, always offering the adequate coverage. • Clarify any doubt corresponding to the policy contract. • Preserve, renew, modify or cancel insurance policies.

Caracas, Venezuela

- Responsible for commercial and logistics operations, both in the administrative offices and in the factory. - Preparation of estimates and technical reports for senior engineers and customers. - Performing various tests for the inclusion of equipment and materials for the different business units. - Responsible for the communication and presentation of products to the public and private sector. - Acquisition of new customers through the opening of new business opportunities. - Experience also includes extensive work in accounts payable, accounts receivable, collections, financial reporting and audits.- Within my responsibilities in the company I optimized the production structure for the development of new products and the opening of new markets.

Caracas, Venezuela

• Development of communication and persuasion skills, contacting potential customers from the company's database. • Reporting services and price quotations, telemarketing, generating new sales, answering customer queries and doubts, following up with customers.

Full Stack Web Developer, Programming || Web Development

Attended Le Wagon Full Stack Bootcamp in Madrid Batch #456 9-week intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript.

Ingeniería De Producción, Engineering

The Production Engineer is dedicated to the organization, planning, continuous improvement and control of the production processes.