Alejandra Serrano Fuentes
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Alejandra Serrano Fuentes Email & Phone Number

Specialist in Strategic Communication, with 8+ years of experience in customer service, human talent and public administration. Always open to acquire new knowledge and willing to collaborate as a team. at Optimal Workshop
Location: Santa Marta, Magdalena, Colombia 12 work roles 6 schools
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Current company
Optimal Workshop
Role
Specialist in Strategic Communication, with 8+ years of experience in customer service, human talent and public administration. Always open to acquire new knowledge and willing to collaborate as a team.
Location
Santa Marta, Magdalena, Colombia
Company size
54 employees

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Alejandra Serrano Fuentes is listed as Specialist in Strategic Communication, with 8+ years of experience in customer service, human talent and public administration. Always open to acquire new knowledge and willing to collaborate as a team. at Optimal Workshop, a company with 54 employees, based in Santa Marta, Magdalena, Colombia. AeroLeads shows a matched LinkedIn profile for Alejandra Serrano Fuentes.

Alejandra Serrano Fuentes previously worked as Front- Line Support at Optimal Workshop and CSR at Flight Cx. Alejandra Serrano Fuentes holds Especialista En Comunicación Estratégica, Communication And Media Studies from Universidad Sergio Arboleda.

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Optimal Workshop

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Profile bio

About Alejandra Serrano Fuentes

Professional in Direction and Production of Radio and Television, Specialist in Strategic Communications. I am characterized by being a responsible person, with excellent personal relationships, leadership, adaptability to change and, skills to apply strategies that help to find solutions in multiple scenarios, especially with different social communities. My job expectations are to acquire enriching experiences for my professional and personal life, benefiting the entity to which I provide my services.

Current workplace

Alejandra Serrano Fuentes's current company

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Optimal Workshop
Optimal Workshop
Specialist in Strategic Communication, with 8+ years of experience in customer service, human talent and public administration. Always open to acquire new knowledge and willing to collaborate as a team.
te aro, wellington, new zealand
Website
optimalworkshop.com
Employees
54
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12 roles

Alejandra Serrano Fuentes work experience

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International Logistics Coordinator

Lean Staffing Solutions

Colombia

Nov 2021 - Mar 2022

Coordinador De Operaciones

Lean Staffing Solutions

Colombia

Nov 2021 - Mar 2022

Professional Jr - Assistant Mayor

Alcaldía De Santa Marta D.T.C.H.

Santa Marta, Magdalena, Colombia

  • Strategic agenda Management
  • Development of participation programs and activities between the community and the Mayor's office
  • Follow up on the contracting held by the agency in order to verify that the budget is correctly executed.
  • Prepare and present in a timely manner the reports that are required by the competent authorities, the control bodies and the other dependencies of the Mayor's Office.
  • Participate in the development of policies, plans and programs regarding the administration of human talent and physical, technological, financial, contractual, supply, citizen service and internal disciplinary control.
  • Management and monitoring of District development plan Projects
Jan 2016 - Nov 2019

Team Manager Social Welfare Office Of The General Secretariat

Alcaldía De Santa Marta D.T.C.H.

Santa Marta, Magdalena, Colombia

  • Preparation and execution of programs and events for the participation of the employees of the
  • District Mayor's Office.
  • Establish plans, programs and projects to benefit different population groups.
  • Manage resources for the implementation of new social programs within the entity.
  • Promote comprehensive support and protection of children, youth and the family.
  • Follow-up, analysis and evaluation of the results of the Office's action plan.
Aug 2017 - Apr 2018

Advisor And Office Support - Sisben Group (Identification And Classification System Of Potential Ben

Alcaldía De Santa Marta D.T.C.H.

Santa Marta, Magdalena, Colombia

  • Household censuses for the verification of digitized information with the respective research
  • Digitization of income information to the system.
  • Analytics and Data Collection for the registered houses
  • Participation in public service sessions in the different communities
Jan 2015 - Dec 2015

Consultor Bilingüe

Teleperformance

Bogotá D.C., Colombia

  • Customer service, advice on the sale of products and services
  • Follow-up of pending cases to improve the customer experience
Jan 2014 - Dec 2014

Human Resources Manager

Victims Of Antipersonal Mines Ngo (Vicma

Cartagena De Indias, Bolívar, Colombia

  • Management and supervision of personnel contracts and agreements with private establishments where foundation events were held.
  • Supervision of commercial events for sales of collection items for the NGO
  • Activity reports with collected donations and budget management
Jan 2013 - Jan 2014

Periodista Y Productora

Rcn Radio

Bogotá D.C., Colombia

Jan 2012 - Jun 2012

Bilingual Consultant

Sutherland

Barranquilla, Atlántico, Colombia

  • Customer Service and technical support for the AT&T campaign in the United States.
Jan 2011 - Nov 2011

Productora Y Locutora

Drummond Ltd.

La Loma, Cesar

Prácticas Profesionales

Jun 2009 - Jan 2010
Team & coworkers

Colleagues at Optimal Workshop

Other employees you can reach at optimalworkshop.com. View company contacts for 54 employees →

IA Ines Almeida Ines Almeida Colleague at Optimal Workshop Wellington, Wellington, New Zealand, New Zealand View → AT Ash Turner Ash Turner Colleague at Optimal Workshop Seattle, Washington, United States, United States View → JM Jill Mccarthy Jill Mccarthy Colleague at Optimal Workshop New Plymouth, Taranaki, New Zealand, New Zealand View → PF Paul Fowler Paul Fowler Colleague at Optimal Workshop Greater Oxford Area, United Kingdom View → BD Bernat Duran Bernat Duran Colleague at Optimal Workshop Wellington, Wellington, New Zealand, New Zealand View → LD Lucy D. Lucy D. Colleague at Optimal Workshop Wellington, New Zealand, New Zealand View → JE James Erwin James Erwin Colleague at Optimal Workshop Wellington, New Zealand, New Zealand View → CM Christine M. Chow Christine M. Chow Colleague at Optimal Workshop Auckland, New Zealand, New Zealand View → GC Grace Culp Grace Culp Colleague at Optimal Workshop San Antonio, Texas, United States, United States View → BY Bennette Yee Bennette Yee Colleague at Optimal Workshop Wellington, Wellington, New Zealand, New Zealand View →
6 education records

Alejandra Serrano Fuentes education

Diplomado, Comunicación Organizacional

Politecnico Superior De Colombia

Diplomado, Marketing Digital

Politecnico Superior De Colombia
FAQ

Frequently asked questions about Alejandra Serrano Fuentes

Quick answers generated from the profile data available on this page.

What company does Alejandra Serrano Fuentes work for?

Alejandra Serrano Fuentes works for Optimal Workshop.

What is Alejandra Serrano Fuentes's role at Optimal Workshop?

Alejandra Serrano Fuentes is listed as Specialist in Strategic Communication, with 8+ years of experience in customer service, human talent and public administration. Always open to acquire new knowledge and willing to collaborate as a team. at Optimal Workshop.

Where is Alejandra Serrano Fuentes based?

Alejandra Serrano Fuentes is based in Santa Marta, Magdalena, Colombia while working with Optimal Workshop.

What companies has Alejandra Serrano Fuentes worked for?

Alejandra Serrano Fuentes has worked for Optimal Workshop, Flight Cx, Lean Staffing Solutions, Alcaldía De Santa Marta D.T.C.H., and Teleperformance.

Who are Alejandra Serrano Fuentes's colleagues at Optimal Workshop?

Alejandra Serrano Fuentes's colleagues at Optimal Workshop include Ines Almeida, Ash Turner, Jill Mccarthy, Paul Fowler, and Bernat Duran.

How can I contact Alejandra Serrano Fuentes?

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What schools did Alejandra Serrano Fuentes attend?

Alejandra Serrano Fuentes holds Especialista En Comunicación Estratégica, Communication And Media Studies from Universidad Sergio Arboleda.

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