Alejandra Lara Email & Phone Number

Riverside, California, United States

Manage diverse operations for an oil and chemical supplier including payment and invoice oversight, order scheduling, freight quote securement, delivery logistics, and documentation administration, for a portfolio of 20+ customers. - Optimize weekly financial reporting by identifying deficiencies, developing a data tracker, and implementing customer data notes, illuminating insights across Sales team members and minimizing financial risk.- Build a new order tracking system to standardize documentation, enable gap and trend identification, and provide accurate tracking, garnering team-wide adoption while mitigating risk and redundancies.

Riverside, California, United States

Fulfilled an evolving caseload of orders for an online delivery service including order prioritization, time management, and quality assurance, successfully executing 60+ orders weekly.- Enhanced the customer experience through transparent communication, expectation setting, and collaborative problem solving addressing any inventory issues or quality concerns, maintaining a 4.98/5.0 customer satisfaction rating.- Optimized the order process by identifying gaps and deficiencies, analyzing inventory trends, evaluating facility floorplan, and implementing corrective action plans, decreasing completion time by 50%.

Chino, California, United States

Directed administrative operations for an aluminum manufacturing and distribution company including inventory management, order processing, and customer service for 30+ employees, supporting clients such as auto manufacturers and hospitals.- Standardized order documentation by building a digital system for employees to submit supply requests including needs assessment, gap identification, and solutions development, improving tracking while minimizing discrepancies and liabilities.- Enhanced inventory reporting by evaluating manual documentation, assessing warehouse stock, updating digital files, and cross-referencing SKUs and pricing, empowering data-informed decision making and presenting findings to senior leaders weekly.- Managed international partnerships by confirming order pricing and quantity, preparing shipments for customs processes, and ensuring timely delivery, across contracts averaging up to $12K.- Led system utilization training from developing SOPs and targeted messaging to creating best practices guidelines and distributing documentation, enhancing capabilities across 8 employees.

Ontario, California, United States

Oversaw order processing for a water shipment facility including cross-functional collaboration, documentation management, customer service, and complex scheduling, for a caseload of up to 180 weekly. - Optimized quality by cross-referencing bill of lading, resolving discrepancies, and maintaining ongoing customer communication, minimizing liabilities while enabling timely and accurate order completion.

Delano, California, United States

Performed operational support for a produce distribution center by managing shipment orders, directing customers across facility, and assessing truck axle weight, across up to 40 drivers daily. - Streamlined order documentation including providing bill of lading to drivers, confirming order details, personal information, and vehicle status, and reporting discrepancies, ensuring alignment with state and federal regulations.- Mitigated risk exposure to align with order fulfillment regulations by assessing performance, identifying inconsistencies, and implementing company-wide change process, eliminating incidents.

Education record

Web Development Boot Camp

Education record

Microsoft Excel Course