Alekhya Krishnamaneni Email & Phone Number

Auckland, New Zealand

• Developed and maintained SQL queries to extract, manipulate, and analyse data from various databases.• Assisted in the design and development of Power BI dashboards, providing data insights to stakeholders.• Collaborated with cross-functional teams to understand data requirements and deliver accurate and timely reports.• Troubleshoot and optimise SQL queries to improve performance and ensure data accuracy.• Participated in regular meetings to discuss data needs, report progress, and suggest improvements.• Automated routine data tasks and reporting processes to increase efficiency and reduce manual effort.• Conducted data validation and quality checks to ensure the accuracy and reliability of data outputs.

Auckland, New Zealand

• Oversaw debt collection and the settlement of annual fleet payments, honing advanced Excel skills for enhanced efficiency and accuracy.• Recovered outstanding debts and negotiated with customers to address overdue and disputed invoices, ensuring timely resolution.• Cleansed and analysed data from debtor collection reports, highlighting long-standing debts and presenting actionable insights to senior stakeholders.• Investigated customer-raised discrepancies, facilitating timely payments through prompt resolution.• Managed the precise and timely processing of monthly invoices to clients, upholding high standards of financial accuracy and customer service.

Auckland, New Zealand

• Performing daily recording of bank statement receipts, including the accurate entry of direct credits.• Engaging with customers to resolve account queries, providing prompt and professional assistance to maintain positive relationships.• Monitoring and maintaining customer account balances, ensuring all transactions are accurately recorded and discrepancies are promptly addressed.• Offering comprehensive support to the Accounts Payable team, assisting with invoice processing, payment schedules, and resolving any related issues.

Auckland, New Zealand

• Delivered excellent customer service, assisting customers with questions, purchases, and returns.• Managed inventory levels and performed stock checks.• Handled cash and card transactions accurately, ensuring a smooth checkout process.• Trained new sales assistants on product knowledge, sales techniques, and store policies.• Resolved customer complaints and issues quickly to maintain satisfaction.