Aleksandra Kruk is a Customer Success Manager at Worldline. She is proficient in German, Bokmål, Norwegian and English. Colleagues describe her as "This has been such an inspiring experience to collaborate with you, Aleksandra. Your ongoing curiosity about customer needs and trends combined with a strong sense of ownership make you a brilliant Customer Success Manager. You have a unique ability to drive the highest standards for yourself and the organization while remaining so respectful and open to others. Keep rocking, wishing you success!" and "Aleksandra is one of the kindest and compassionate person I know and worked with. I can attest that her ability to know and understand clients is very well known and valued by her clients, her team, and especially us in the development team. As a lead of development support team at the time of this writing which focuses on attending client issues and concerns, I truly appreciate how she handles her clients as a CSM by meeting and setting their expectations very well and at the same time, protecting and helping development team in gathering information or requirements on what the client wants on their system workflow in a way that is easy for us to understand and develop. She understands that a customer success is a result of continued hard work and collaboration between various stakeholders. her communication skills helps both the clients and development team to align when it comes to product goals. Moreover, some of her main strengths comes from her empathetic nature and passion for the customer which helps her to understand clients more and listens very well to what they need and go above and beyond to provide whatever help that is necessary to make them successful on their organization which make her an affective CSM. Truly, Aleksandra is a gem to every company she works for."