Legal Operations Manager
CurrentThe first legal ops hire. Created lasting foundational frameworks and processes to address document, billing, knowledge, contract, entity, and workload management that scaled with the x10 legal team and company-wide growth.Created, maintained, and oversaw the legal work intake system for a team of over 50+ lawyers generating 50,000+ ticket p.a. with over 95% SLA resolution success rate.Led and assisted on several corporate expansion projects on behalf of the legal team and successfully managed quarterly internal cross-team legal projects within the given timeline and budget. Advised on legal matters in several jurisdictions based on available expertise and facilitated legal research.