Alena Thompson Email and Phone Number

*Coordinated custom print work (i.e. Case bound/paperback books, marketing materials, point of purchase items) from start to finish for publishers, distributors and marketing agencies.

*Project managed the entire order process for granite, quartz, marble countertops from initial design to installation for national home builders and homeowners.

*Handled recruiting and sales for industrial positions for businesses in the North Nashville area. Positions ranged from full-time, part-time, temporary and contract to hire. Interviewing, client retention and candidate engagement, inside and outside the office.

*Supported and strategized with a team of Staffing Consultants in industrial, administrative and skilled trades to fulfill job orders.

*Supported the Account Management team by executing social media marketing and blogging campaigns for major corporate brands, which drove brand awareness, engagement and traffic to social media pages. Clients included: Disney, Dove, eBay, Mott’s, Huggies, Pine-Sol, Dignity Health, Rescue Remedy, Sub-Zero Wolf, Tajin and many more.

*Supported the sales team and client services group in all client retention, account management and revenue growth initiatives in multiple class action claim settlements.

*Coordinated numerous sales, marketing and event/ fundraising productions on behalf of the organization.

*Developed leads to drive business growth, performed competitive market analysis; gathered competitor intelligence; and set up appointments to aid sales representatives’ service and retain accounts in big city markets. *Ranked the #1 Meeting Coordinator Nationwide in 2009 and earned the ‘Achiever’s Trip’ to Mexico.

*Managed sales operations and implemented process improvements to maximize sales and company profits. Monitored staff performance and salesforce.com; collaborated with IT team to develop comprehensive solutions to support the internal sales team and utilized salesforce.com to monitor the contract processes and invoices.*Directed $3M sales operations for the subscription sales of application security solutions globally.*Managed accounts receivables duties in QuickBooks and collected $1.3 Million in 6 months.

*Supported VP of Sales, 3 Account Executives and 1 Marketing Rep. Duties included: sales operations, contract administration, order entry/processing, lead generation projects, reporting, marketing projects, CRM database management, shipping/receiving, scanners/copiers, filing, additional projects as assigned by sales team and management, etc.Awards/Honors:2004 Sales & Marketing Assistant of the Year at Nielsen Media Research (nation wide)February 2006 Bronze Award - The Measure of our Success at Nielsen Media ResearchMay 2005 Silver Award - The Measure of our Success at Nielsen Media ResearchNovember 2003 Bronze Award - The Measure of our Success at Nielsen Media Research