Alen D.
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Alen D. Email & Phone Number

Technologist. Problem-solver. Communicator. at GoGuardian
Location: United States, United States, United States 7 work roles 1 school
1 work email found @goguardian.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email a****@goguardian.com
LinkedIn Profile matched
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Current company
Role
Technologist. Problem-solver. Communicator.
Location
United States, United States, United States
Company size

Who is Alen D.? Overview

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Quick answer

Alen D. is listed as Technologist. Problem-solver. Communicator. at GoGuardian, a company with 233 employees, based in United States, United States, United States. AeroLeads shows a work email signal at goguardian.com and a matched LinkedIn profile for Alen D..

Alen D. previously worked as Technical Writer at Goguardian and Technical Support Specialist at Mosyle Corporation. Alen D. holds Interdisciplinary Studies, Communications from University Of Central Florida.

Company email context

Email format at GoGuardian

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{first}@goguardian.com
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AeroLeads found 1 current-domain work email signal for Alen D.. Compare company email patterns before reaching out.

Profile bio

About Alen D.

I solve problems and then explain the solutions to share the knowledge.I've been solving problems my entire life. As a kid, I translated bills from English to Bosnian for my immigrant parents and refinanced their mortgage. At 18, I deconstructed Bill Belichick's football schemes to Boston.com readers, so they knew what to expect each week. In my entire professional career, I've written documentation and been called “the glue” because I fill gaps and solve hard problems with deep thought, including new positions, scratch workflows, backlogged cases, companywide rollouts, automations, projects, and more. I believe there’s a solution for every problem if we think long enough.In my downtime, I publish a weekly newsletter, theperiplous.com, that analyzes the storytelling techniques of literary fiction. Studying the masters helps my fiction writing, so I write about it in case it can help others. Check out the recommendations from my colleagues for more information about my work ethic, dedication, and collaboration. If you have any questions, message me here or email alendumonjic17[at]gmail[dot]com.

Listed skills include Jira, Jamf, Mac, Administration, and 15 others.

Current workplace

Alen D.'s current company

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GoGuardian
Goguardian
Technologist. Problem-solver. Communicator.
el segundo, california, united states
Website
Employees
233
AeroLeads page
7 roles · 16 years

Alen D. work experience

A career timeline built from the work history available for this profile.

Technical Writer

Current
  • QA testing software across iPadOS, macOS, and Windows for web and apps
  • Publishing technical release notes for four products based on TestRail and Jira cases
  • Documenting multiple products across GoGuardian and Pear Deck Learning brands from backend to frontend
  • Writing internal technical documentation about backend processes to close knowledge gaps, such as JavaScript code breakdowns (backend), QA use cases, and product anatomies
  • Reviewing PRDs, TDDs, and design files (Figma) for information relevant to secondary documentation
  • Producing deployment guides across platforms and operating systems, including LMS integrations, Active Directory and MDMs (Jamf, FileWave, AirWatch, Intune, and others)
May 2022 - Present

Technical Support Specialist

  • Supporting schools and businesses globally with iOS, iPadOS, macOS, and tvOS deployments
  • Integrating Apple School Manager and Apple Business Manager
  • Assisting clients with large-scale Apps and Books purchases and installations as well as deployment of packages and payloads
  • Demonstrating best practices with payloads and device deployment
  • Troubleshooting MDM payloads and payload-client communication through log analyses both on calls and tickets
  • Writing internal and external technical documentation, including how-to articles and an in-house style guide
Jul 2020 - Apr 2022

Assistant Network Administrator

  • Administrating G-Suite, Fuze, Jira and Confluence Cloud, among others
  • Gaining experience with Red Hat server
  • Activating, suspending, deleting and backing up of Google accounts via G-Suite administration
  • Onboarding and deleting user accounts and security groups in Active Directory
  • Continuing automation (bash) of support solutions and self-help tools for 300+ users
  • Managing 400+ assets through Jamf as well as Digital Asset Management
Feb 2020 - Jul 2020

Help Desk Technician

  • Sole IT support in Winter Park location responsible for 175 users as well as assisting with remote offices in Mac-heavy environments
  • Implemented zero-touch deployment and created policies to push to 375+ Mac users, such as companywide printer changes and enrollment of iOS devices
  • Streamlined support solutions using bash to save time, labor, and enable users to resolve issues on their own via self-help tools
  • Automated tasks as Jira administrator, including auto-commenting with knowledge-base articles I wrote, and led general user and project administration
  • Active Directory and G-Suite administration, among others listed in profile
  • Handled weekly and monthly tape backups of servers in combination with storage management of servers
Jan 2019 - Feb 2020

Associate Technician

  • Worked with a team of multiple IT members
  • Automated tasks in Jira as administrator
  • Purchased, swapped, upgraded and troubleshot Macs and PCs
  • Active Directory administration
  • Managed corporate cellular account, porting in or out numbers, handling billing and swapping hardware
  • Transitioned company from hard phones to soft phones, creating call trees, ring groups, troubleshooting technical issues and assisting with billing matters
Jan 2017 - Jan 2019

Production Support Specialist

  • Troubleshot ad and edit processing for print magazines and Weldon Owen
  • Adobe Creative Suite
  • Converted print magazines to digital
  • Worked with digital vendors to host magazines on their digital platforms
  • Administrated Dalim TWiST
Jun 2013 - Dec 2016

Freelance Sportswriter

Freelance Sportswriter
  • Freelance sportswriter covering NFL and CFB schemes and philosophies in weekly columns for theScore, Boston.com, Bleacher Report, NBC’s Rotoworld as well as guest stories at other sites.
2010 - 2016 ~6 yrs
Team & coworkers

Colleagues at GoGuardian

Other employees you can reach at goguardian.com. View company contacts for 233 employees →

1 education record

Alen D. education

FAQ

Frequently asked questions about Alen D.

Quick answers generated from the profile data available on this page.

What company does Alen D. work for?

Alen D. works for GoGuardian.

What is Alen D.'s role at GoGuardian?

Alen D. is listed as Technologist. Problem-solver. Communicator. at GoGuardian.

What is Alen D.'s email address?

AeroLeads has found 1 work email signal at @goguardian.com for Alen D. at GoGuardian.

Where is Alen D. based?

Alen D. is based in United States, United States, United States while working with GoGuardian.

What companies has Alen D. worked for?

Alen D. has worked for Goguardian, Mosyle Corporation, Bonnier Corporation, and Freelance Sportswriter.

Who are Alen D.'s colleagues at GoGuardian?

Alen D.'s colleagues at GoGuardian include Gog Tenis, Huxley Gordon, Kiran S, Jordan Wenzel, and Itzel Segura.

How can I contact Alen D.?

You can use AeroLeads to view verified contact signals for Alen D. at GoGuardian, including work email, phone, and LinkedIn data when available.

What schools did Alen D. attend?

Alen D. holds Interdisciplinary Studies, Communications from University Of Central Florida.

What skills is Alen D. known for?

Alen D. is listed with skills including Jira, Jamf, Mac, Administration, Technical Support, Troubleshooting, Telephony, and Asset Management.

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