Antonio L. Email & Phone Number
Who is Antonio L.? Overview
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Antonio L. is listed as Customer Experience Manager and Admin at Appinium, a company with 38 employees, based in Cracow, Małopolskie, Poland. AeroLeads shows a matched LinkedIn profile for Antonio L..
Antonio L. previously worked as Customer Experience Manager / Admin at Appinium and Salesforce Consultant at Vrp Consulting. Antonio L. holds Telecommunications And Systems, Telecommunications Technology/Technician, Vocational Studies Of Telecommunication from Ies El Argar.
Email format at Appinium
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About Antonio L.
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Antonio L.'s current company
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Antonio L. work experience
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Customer Experience Manager / Admin
Current- Client stand up meetings
- Leverage Appinium features
- Ensure Client’s engagement
- Write User Stories and make custom work estimations for devs
- SME within VRP for Appinium’s related topics
- Advising on best Salesforce/Appinium practices
Salesforce Consultant
Salesforce Configuration Analyst
- Provide day-to-day end-user second level support Salesforce Users globally.- Manage user profiles, roles, permission sets, assignment rules, and license types.- Provide documentation on how to use Salesforce Solution.- Identify, diagnose, and resolve technical problems, escalate and track problems appropriately.- Create and maintain reports and.
Operations Support Specialist (Salesforce/Service Max)
- Hands-On support of Service processes on force.com using Service Cloud and ServiceMax
- Support of standard Salesforce and Force.com platform, Service Cloud including customer and partner portal development.
- Solve L1\L2 incidents and business process workflow issues.
- Create functional and technical support process, diagrams, and other documentation
- Data deployment and maintenance (Data Loader)
- Creation and management of customers.
Product Support Engineer - Salesforce Success Agent Tier 1
- Providing T1 and T2 technical support to Salesforce.com Premier and Premier Plus administrators and users in Spanish and English over the EMEA region.- Assisting customers with issues related to CRM Configuration, Data Management, Email & Desktop Integration and Analytics.- Working with customers to understand their needs and expectations and direct them.
Senior It Analyst
- Daily “DSAT/CSAT” reports.- Monthly “Quality Audit” report.- Middle-man between Shared Services and our customer.- Back up of my Team Leader’s activities when he is missing.
It Helpdesk Analyst
Helpdesk IT Analyst:- Handling customer’s issues via email and via phone- Applications we work with:o Windows Active Directory (AD)o SAPo RUMBA mainframeo Lotus Noteso BMC Remedy, ServiceNow (Snow)o Internet Explorer – Advanced troubleshootingo SCCM software deployments
Helpdesk
Colleagues at Appinium
Other employees you can reach at appinium.com. View company contacts for 38 employees →
Dmitry Novik
Colleague at AppiniumWrocław, Dolnośląskie, Poland, Poland
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JP
Julie Petit
Colleague at AppiniumAtlanta Metropolitan Area, United States
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MK
Marina Kazak
Colleague at AppiniumCanada, Canada
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CB
Chris Brown
Colleague at AppiniumGreater Chicago Area, United States
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DN
Dylan Nardiello
Colleague at AppiniumCumming, Georgia, United States, United States
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EV
Eugene Vial
Colleague at AppiniumTbilisi, Georgia, Georgia
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KJ
Kristen Jacobson
Colleague at AppiniumManhattan Beach, California, United States, United States
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GG
Giovanna Gago
Colleague at AppiniumUnited States, United States
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JO
Jordan Osterhout
Colleague at AppiniumTompkins County, New York, United States, United States
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MS
Maria Shpilevskaya
Colleague at AppiniumTbilisi, Georgia, Georgia
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Antonio L. education
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Ies El Argar
Frequently asked questions about Antonio L.
Quick answers generated from the profile data available on this page.
What company does Antonio L. work for?
Antonio L. works for Appinium.
What is Antonio L.'s role at Appinium?
Antonio L. is listed as Customer Experience Manager and Admin at Appinium.
Where is Antonio L. based?
Antonio L. is based in Cracow, Małopolskie, Poland while working with Appinium.
What companies has Antonio L. worked for?
Antonio L. has worked for Appinium, Vrp Consulting, Pwc Polska, Ge Healthcare, and Hcl Technologies.
Who are Antonio L.'s colleagues at Appinium?
Antonio L.'s colleagues at Appinium include Dmitry Novik, Julie Petit, Marina Kazak, Chris Brown, and Dylan Nardiello.
How can I contact Antonio L.?
You can use AeroLeads to view verified contact signals for Antonio L. at Appinium, including work email, phone, and LinkedIn data when available.
What schools did Antonio L. attend?
Antonio L. holds Telecommunications And Systems, Telecommunications Technology/Technician, Vocational Studies Of Telecommunication from Ies El Argar.
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