• Devising and executing strategic blueprints to stimulate business growth and expansion in esports.• Undertaking market research and analysis to pinpoint industry trends, opportunities, and risks.• Business & operational counselling, offering guidance on structure, governance, and management.• Cultivating and preserving relationships with stakeholders.• Crafting and presenting proposals to potential clients, spearheading negotiations and finalizing deals.• Directing cross-functional teams, ensuring deliverables align with client expectations.

Esports Responsibilities:• Spearheading the planning, organization, and execution of various esports tournaments.• Maintaining up-to-date knowledge of games, and understanding their mechanics, rules, and strategies.• Managing effective communication and coordination with participating teams.• Providing comprehensive support for positive tournament experiences.• Securing strategic sponsorships and partnerships within the industry to elevate tournaments' profiles.• Analyzing performance metrics and utilizing this data for strategic decision-making and future planning.Technology & Client Management Responsibilities:• Collaborating closely with clients to determine requirements and define project scopes.• Identifying and meeting software, hardware, and network requirements.• Presenting detailed solutions in written and oral reports.• Being actively involved in sales and support, maintaining pivotal contact with client organizations.• Engaging in proactive cross-departmental consultations, driving platform enhancements.• Demonstrating problem-solving prowess through diagnostic tests and troubleshooting.

• Developing and implementing a strategic plan for the esports division• Managing teams and players across multiple professional-level games.• Creating and managing sponsorships and partnerships with commercial entities.• Leading advancement of teams and player performances through coaching and training programs.• Overseeing the execution of tournaments, events, and other competitions, ensuring top-notch delivery.• Managing the budget and resources of the esports division, while identifying new revenue streams.

• Directed strategic CS:GO division planning, focusing on playerrecruitment and training.• Fostered relationships with game developers, securing crucialpartnerships and sponsorships.• Amplified brand visibility through targeted marketing, enhancingfan engagement.• Managed budget allocations for player development and eventparticipation.• Ensured compliance with esports regulations, upholding teamintegrity.• Coordinated tournament logistics, optimizing team performanceand strategy execution.

• Assisted in the development and execution of strategic marketingcampaigns, boosting brand awareness.• Collaborated closely with the senior marketing team, aiding inmarket research and trend analysis.• Managed social media platforms, engaging the community anddriving digital traffic.• Supported event promotions, enhancing participation and faninteractions.• Contributed to content creation, including blogs, videos, andsocial posts, amplifying online presence.• Assisted in tracking and analyzing campaign performance metrics,and optimizing future marketing strategies.

• Managed and engaged with the online community across variousplatforms, fostering a positive brand image.• Collaborated with the marketing team to amplify promotionalcampaigns, increasing user engagement.• Moderated online discussions, ensuring a respectful andconstructive community environment.• Developed and shared compelling content, resonating with theaudience and driving platform interactions.• Collected and reported user feedback, aiding in the optimizationof products and services.• Organized and promoted community events, strengthening brandloyalty and user participation.

• Managing and leading call centre projects from inception to completion.• Developing project scope, goals, and deliverables that align with business objectives.• Defining project tasks and resource needs, while crafting comprehensive project plans.• Overseeing project budget and resource allocation.• Providing regular project updates to stakeholders, identifying and mitigating project risks and issues.• Collaborating with cross-functional teams to ensure project success.

• Leading and managing a team of call centre agents.• Setting and accomplishing team and individual performance targets.• Providing coaching and mentorship to enhance team members' performance.• Monitoring and evaluating call centre performance.• Identifying and addressing training and development needs within the team.• Communicating effectively across departments to provide a seamless customer experience.

• Maintaining efficiency through the implementation of systems, layouts, and equipment procurement.• Designing and managing filing systems, as well as overseeing office supplies.• Providing comprehensive administrative support to management.• Scheduling meetings, preparing reports, and maintaining effective filing systems.• Answering phone calls, responding to emails, and ensuring they are properly redirected.• Ensuring the security, integrity, and confidentiality of data.