Alessandra Panetta Email & Phone Number

Bath, Regno Unito

Guided Tours: -Provide interactive and informative guided tours that are adapted to suit the interests of the specific visitor audience.-Manage crowded groups of visitors and leading them around the site. Museum Education:-Lead a variety of interactive teaching sessions to a range of groups, from school children Key Stage 1 (age 5) to Adult Learners, using interactive activities, talks and Powerpoint presentations, tailored to suit the group’s needs. Visitor Services:-Welcome visitors in a busy and international environment, using a range of communications tools, assess their needs and offer facilities.-Engage with visitors, provide them any information or orientations.-Invigilating all the areas of the site (indoor and outdoor) in order that protect the artworks and the archaeological ruins.-Greet and welcome big groups providing guidance for the visit.-Offer complementary facilities as audio guides, children’s trials, leaflets and explain all the practical information they need before start the visit. -Use different languages to communicate with foreign visitors (especially Italian and Spanish speakers)Tickets sale and Reception: -Sell admission tickets and guide books using a computerized till system. -Process and take payment for groups; consolidating online pre-booked tickets and vouchers; dealing with international tour operators.-Administrative duties at the reception desk, dealing with staff, Council members, contractors and the public.

Bath, Regno Unito

-Customer service (reception / info desk):providing welcome to the visitors; assistance with disable visitors; handle a complaint's and queries where appropriate; sale tickets, catalogues, brochures,-Information and orientation: provide accurate information and directions to ensure visitors are able to make the visit and sale tickets or catalogues at the information desk. -Sales (shop assistant at the gift shop): sell all shop items including tickets for exhibitions and events; cash and credit cards handling.-Gallery steward: take care of the artworks; painting's light meter; answering visitor questions an queries regarding the Museum and Permanent Collection.

Roma, Italia

-teaching italian to a small group of foreign students.-tutouring and help north american students with exams preparation and individual projects. -manage the school's reception (costumers service, info point, students care, events and trips planning).

Roma, Italia

organization and management of the archive of artworks.

Città Di Castello, Pg, Italy

-Welcoming and assisting visitors -providing information and orientation -issuing audioguides -invigilating the galleries and escorting the school children during their visit.-Acquirement of knowledge and skills about the organization andmanagement of a museum concerning a monographic collection.

Roma, Italy

Collaboration and support for studies and research on the archaeological underwater findings, in order to improve the conservation.

Bachelor'S Degree, Art History, 110\110

-Main subjects: medieval, modern and contemporary art, italian literature, geography, philology, history, museology, archaeology, critical.

Erasmus Program, History Of Art

Exchange student at Universitat Autonoma de Barcelona for 1 semester. -Main subjects: art criticism, museology, egyptian art.

Master'S Degree, Contemporary Art, 110 E Lode

Contemporary Art history (XIX and XX centuries. Figurative art and performative art practices) Final Dissertation's title: "Institutional.

Postgraduate Erasmus Program, Contemporary Art

Activities and Societies: Exchange student at Universidad Autonoma de Madrid for 1 year. -subjects: art of XX and XXI century, cinema.