Import Specialist
CurrentHandling booking approval process for both ocean and air for over 10 ports. Working with and at times instructing the overseas office, local team members, and the client. Keeping track of ever-evolving client requirements and parameters and changing my workflow to accommodate. Also alerting management if the client asks me directly to change what is expected to be done or provided to them. Adapting to new major changes in process sometimes when protocol is not yet fully fleshed out… Show more Handling booking approval process for both ocean and air for over 10 ports. Working with and at times instructing the overseas office, local team members, and the client. Keeping track of ever-evolving client requirements and parameters and changing my workflow to accommodate. Also alerting management if the client asks me directly to change what is expected to be done or provided to them. Adapting to new major changes in process sometimes when protocol is not yet fully fleshed out, doing research on my own, asking questions where appropriate, and also keeping notes on the process and cross-training colleagues where appropriate.Creating and refining excel macros that take PVPO database output and recombine it, providing summarized information needed for the shipment approval process – effectively a shipment approval “grid” that can be generated from PVPO data at any time, like a self-run report. Show less