Aley Thompson Email & Phone Number

Tacoma, Washington, United States

Develop strategies to drive down unit turn times to reduce vacancies, unit leasing times and increase access to housing.Educate staff and partners on the history and impact of government sponsored systemically racist housing programs and practices. Evaluate, redesign and implement programs to undo harm.Instill a change management philosophy to foster growth, improvement and big ideas.Redesign housing programs and implement regulatory changes.Manage the waitlist… Show more Develop strategies to drive down unit turn times to reduce vacancies, unit leasing times and increase access to housing.Educate staff and partners on the history and impact of government sponsored systemically racist housing programs and practices. Evaluate, redesign and implement programs to undo harm.Instill a change management philosophy to foster growth, improvement and big ideas.Redesign housing programs and implement regulatory changes.Manage the waitlist and increase access to housing programs through innovative partnerships and process improvements. Show less

Facilitate a systems thinking approach to operationalize change and process improvement across the agencyLead a department responsible for administering low-income housing subsidy programs for 4,000+ households in partnership with private landlords and nonprofit partners Manage affordable housing projects and programs to comply with local, state & federal regulatory requirements Drive the adoption of new technologies to increase customer access and improve operations… Show more Facilitate a systems thinking approach to operationalize change and process improvement across the agencyLead a department responsible for administering low-income housing subsidy programs for 4,000+ households in partnership with private landlords and nonprofit partners Manage affordable housing projects and programs to comply with local, state & federal regulatory requirements Drive the adoption of new technologies to increase customer access and improve operations Develop dynamic policies and operations to administer emergency rental assistance during the Covid-19 pandemic Show less

Housing OperationsManaged low-income housing waitlist opening.Directed interdepartmental task force to address communications, compliance, technology, staffing and operational requirements to handle 10,000 applicants. Conducted lottery and operationalized the use of a new waitlist.Program EvaluationAnalyzed client outcome data, program operations, & the local economy to evaluate a time-limited rental assistance program. Conducted extensive consultation with clients… Show more Housing OperationsManaged low-income housing waitlist opening.Directed interdepartmental task force to address communications, compliance, technology, staffing and operational requirements to handle 10,000 applicants. Conducted lottery and operationalized the use of a new waitlist.Program EvaluationAnalyzed client outcome data, program operations, & the local economy to evaluate a time-limited rental assistance program. Conducted extensive consultation with clients, landlords, community partners, elected officials, staff & advocates.Program DevelopmentManaged post-secondary partnerships to build & redesign programs that provide rental assistance to homeless college students. Partnered with private developers to serve special populations with less regulatory intervention. Developed program manuals, MOUs and reporting guidelines.Data & ReportingOversee yearly HUD planning and reporting process; develop metrics to evaluate new pilots and programs, identify systems to capture new data points leveraging the agency’s Salesforce platform.Advancing Tenant ProtectionsAdvised WA State Legislature on bills related to eviction reform. Served on a task force to advise the City of Tacoma on the adoption of tenant protections. Surveyed various jurisdictions’ tenant protection laws to inform middle-ground policies amenable to tenants and landlords.Staff Supervision Directly supervise a Data Analyst & Policy Analyst.Manage work groups to drive interdepartmental projects and operationalize policy change across the organization. Show less

Tacoma, Washington

San Mateo County

Preserve Affordability in Mobile Home ParksProject managed an inter-agency work group to prevent the displacement of 200 people from a condemned mobile home park. Drafted RFQs to determine the feasibility of purchasing mobile home units & travel trailers. Aligned the staff work of multiple departments: Housing, Human Services, Legal, Building & Planning & Public Works.Assessment of Fair HousingManaged multi-jurisdictional project to complete the HUD required assessment… Show more Preserve Affordability in Mobile Home ParksProject managed an inter-agency work group to prevent the displacement of 200 people from a condemned mobile home park. Drafted RFQs to determine the feasibility of purchasing mobile home units & travel trailers. Aligned the staff work of multiple departments: Housing, Human Services, Legal, Building & Planning & Public Works.Assessment of Fair HousingManaged multi-jurisdictional project to complete the HUD required assessment. Developed project timeline, cost sharing budget, scope & RFP; led consultant selection process. Evaluated capital project NOFA proposals and made funding recommendations.Strategic PlanningLed department of Housing & Housing Authority staff in a strategic planning process for the agency Show less

San Francisco, Ca

Baltimore, Maryland

Managed community driven task forces dedicated to addressing safety, sanitation & public housing security issues.Executed strategies to activate vacant storefronts & transformed a vacant lot into a community arts space.Developed partnerships with the Office of the Mayor, community benefits districts, universities, business owners, neighborhood associations & elected officials to support neighborhood revitalization.

Greater Philadelphia Area

Logistics & sales/supply chain management

Greater Philadelphia Area

Urban Partners assists public, private and non-profit clients to plan and implement feasible development and revitalization efforts.

Master Of Science - Ms, Organizational Dynamics

Bachelor Of Arts (B.A.), The Growth & Structure Of Cities