Sales: Maintain and manage sales within a diverse territory of independently owned Brick & Mortar and ecommerce accounts. Interpret sales data driving profits in key categories, extrapolate appropriate data into long and short term account plans.Advisement: Provide strategic purchasing advice, ensuring that products provided are a success for the client. Review client's departments, and provide information to streamline offerings into a high turnover inventory.Customer service: Work with clients and our internal departments through escalations that go beyond the scope of normal customer service protocols to ensure high levels of service are maintained. Brand Ambassadorship: Advocate for and provide information for both our proprietary products and products from our vendor partners.

Sales and Profitability: Maintain and manage sales revenue across multiple departments including industry specific tools, fine art supplies, textiles/sewing, stationery, and trade/textbooks. Staffing:Hire, train, supervise, and schedule 12 full-time and part-time employees. Motivate, and maintain high morale through example, strong communication and consistency. Product Procurement: Assess inventory and pricing levels based on fluctuating wholesale costs. Select new items to supplement core product revenues. Make buying decisions based on historical sales data and projections. Review and approve invoices to accounts payable. Cultivate and maintain relationships with leading industry manufacturers and vendors.

Comprehensive management of thousands of online orders per year through various sales channels including Amazon, Ebay and the internal company website. Provided online customer service and maintained an exemplary customer satisfaction rating.