Alessandro Ponce Email & Phone Number

Atlanta, Georgia, United States

Working closely with clients to understand their business needs, identify opportunities for improvement, and provide tailored solutions to enhance customer satisfaction and drive business growth.

Atlanta, Georgia, United States

Working as Technical Account Director for biggest customer for Tupl in North America. Performing pre-sales activities in North America and South America. Intense contact with product line management to drive improvements and customizations to customers.In this position I've improved TAM skills and stepping in more Sales role, besides Sales Engineer.

Atlanta, Georgia, United States

Working as a Solution Architect to support sales organization in RFx processes and supporting pre-sales/solution consultants in the field for custom deployments. Working closely with product management driving new features and functionalities and product infrastructure improvements.In this position I learned more on Agile methodology and Product Line Management.

Atlanta, Georgia, United States

- Working as Solution Consultant and pre sales engineer. Initially in South America market and in USA for the past 3 years.- Working closely with Product Line Management to help design the product to meet customers' expectations- Part of small and agile sales team that met target for the last 2 years.In this position I've experienced solution selling to big customers, such as AT&T.

São Paulo, Brazil

- First person from Celcite (Today AMDOCs) starting in Brazil, wearing every hat as necessary: a bit of project management, sale engineer, RF engineering, team leader.- Worked on system deployment for the biggest customers in Brazil- Performed training sessions on Celcite products - Performed pre sales for new services project, as well as project management for the initial phase of the projectIn this position I've improved my Project Management Skills, help managing a big services project (>USD 10 Million per year)

São Paulo, Brazil

• Performing customer assessment to design an ideal trial/sale strategy. End-to-end trial until trial acceptance.• Increased Sales over 40% in desktop product line and upselling enterprise solutions• Performing Technical Account Management / Pre Sales in CALA region, managing customers in Argentina, Peru, Chile and Mexico.• Performing Technical Training in several Customers. • Performing Internal Support for other Regions, such as APAC, Europe, USA.In this position I've started my Sales Engineering career.

São Paulo, Brazil

• Performed Design Validation for VIVO’s GSM project, in São Paulo Area.• Performed RF Optimization / Interference Analysis.• Performed RF tools administration, such as PlaNET, Aircom Asset.

São Paulo, Brazil

• Performed Project Management for WFI team for Embratel project in São Paulo, Rio de Janeiro e Minas Gerais, in activities related to installation and commissioning, transmission, fiber optics network expansion. It is a operation with a headcount of 165, considering local managers, engineers, technicians, field technicians, etc.• Performed Project Management for WFI team for Siemens Project in São Paulo, Rio grande do Sul, Minas Gerais e Paraná, including network design / Optimization for GSM/Edge, transmission design. Headcount of 35 engineers.• Performed Project Management for WFI team for Nortel project in Rio Grande do Sul Brazil, including Site Integration/Shakedowns, Spectrum Verification, System Optimization (CDMA) in major cities. Headcount of 6 RF engineers. • Performed RF Optimization and Switch Optimization such scripts and parameter optimization for the whole system (network fine tuning).• Performed Project Management for Verizon project for E911 features. Coordination of post processing data Team.

São Paulo, Brazil

• Performed system Design/Optimization for Nextel Brazil (Iden) in São Paulo - Brazil. This work includes indoor design, trouble ticket handling, RF optimization, RF expansion design, CDR data statistics, RF tools optimization/administration, like PlaNET administration, UNIX network administration and Actix Analyzer/Agilent Nitro trial/optimization/administration.

São Paulo, Brazil

• Performed system optimization for Global Telecom (CDMA – Motorola Equip.) in Parana - Brazil. This work includes major cities in Parana. Performed tools optimization like Agilent Opas, Qualcomm Cait.(October 2002 to June 2002 – 9 months)• Performed system optimization for TELESP Celular (CDMA – Lucent Equip.) in Sao Paulo - Brazil. Performed Switch Optimization such scripts and parameter optimization for the whole system (network fine tuning). Performed system optimization during 1XRTT underlay implementation. Performed tools optimization like excel/VB/Mapbasic. (January 2002 to October 2002 – 10 months)• Performed system expansion design for Sprint PCS (CDMA_PCS) in Connecticut USA. This work includes the whole state of Connecticut. Performed model tuning for important areas. Handling 60 sites in design phase. Performed design using MSI’s Propagation Tool (PlaNET). Performed presentations for Zoning meetings. Performed tools optimization like PlaNET administration, creation of tools in excel/VB/Mapbasic to maximize the use of switch information. (July 1999 to December 2001 – 18 months)• Performed coverage analysis for an Alcatel GSM network in Asuncion, Paraguay. Work included field measurements in Asuncion using LCC’s equipment (EXP-2001) (1 month). • Performed system expansion of NEXTEL iDEN (MOTOROLA) System of the existing network in São Paulo area, the most important Brazilian city (high traffic), performed initial design for Campinas, São José dos Campos and Santos, including the highway to connect these areas to São Paulo. Performed pre-analysis of each site area for equipment installation and evaluation of candidates, based on RF engineering analysis. Create design for each city, using MSI’s Propagation Tool (PlaNET) performing drive-tests with LCC Transmitter and Grayson equipment and morphology verifications. (8 months)

São Paulo Area, Brazil

• Performed network integration/system management finding solutions/optimizations for RF propagation analysis tools. • Performed technical support for customers using PlaNET (Unix/NT), also optimizing customers’ Unix network for PlaNET.• The main features of support department are: Integration of architectures; integration functional areas of management; integration of isolated Telecom tools, system management, RF tools technical support, Solaris Unix technical support.• System Administration:- Unix Solaris Operating System: administration and network optimization - Windows NT Operating System: administration, network optimization and Servers configuration including mail, DNS, WINS and file.• Tools Optimization:- PlaNET administration/optimization (Unix/Windows NT platforms), including project file structure management- Maptool installation and integration, a tool used in morphologies analysis.

São Paulo, Brazil

Working as a system engineer with Voice mail and SMS systems.

São Paulo, Brazil

• Developed software for AXE switch systems. The development is concerned to billing software blocks for all Ericsson model’s MSCs. Software optimization and fault corrections.• Software development methodology used is Ericsson’s Props/Medax.• Tools for software development (up to 40) running on UNIX operating system.

Nanodegree, Deep Learning

This is a nanodegree program on Deep Learning, using Pytorch.

Engineering, Electronics, Automation

Activities and Societies: One year research in Eletromagnetic Transients and one year research in System Identification field.