Alessio P. Email & Phone Number

Berlin, De

Berlin, Germany

I'm responsible for the strategy, management and execution of IT Operations for my organisation.My duties include:Managing the IT-OPS team (users support roles, sys admins, network engineer) including:- Directly supervising members (weekly 1:1s, growth plans, career paths, trainings)- Making sure the staff have clear areas of responsibility and lines of ownership- Handling employees’ concerns and performances- Hiring new members, making sure they are a right fitManaging the Company's Helpdesk and Network infrastructure in the company's two officesLeading role in shaping the current and future direction of the IT departmentOverseeing departmental finances, including budgeting and forecasting (OpEx & CapEx) Devise and establish IT policies, processes and systems to support the implementation of strategies set by top managementLead large IT projects, including the design and deployment of new IT systems and servicesDetermining business requirements for IT systems, by partnering with key stakeholders across the organizationAnalyze the business requirements of all departments to determine their technology needsDirecting and supporting the implementation of new software and hardwareLeading relationships with vendors, ensuring that IT contracts and service levels are negotiated in line with all strategic aims and financial constraintsMaking sure the company meets all regulatory, legal, audit and agreed internal and external standards for ITCommunicating regularly with executive management on Information Technology topics

Berlin, Germany

I'm leading the IT department at GetYourGuide and these are my responsibilities:Managing the IT team (made of engineers and technicians) including:- Directly supervising members (weekly 1:1s, growth plans, career paths, trainings)- Making sure the staff have clear areas of responsibility and lines of ownership- Handling employees’ concerns and performances- Hiring new members, making sure they are a right fitManaging the Company's HelpdeskDefining and monitoring ‘Objectives and key results’ for the teamLeading role in shaping the current and future direction of the IT departmentOverseeing departmental finances, including budgeting and forecasting (OpEx & CapEx)Devise and establish IT policies, processes and systems to support the implementation of strategies set by upper managementLead large IT projects, including the design and deployment of new IT systems and servicesDetermining business requirements for IT systems, by partnering with key stakeholders across the organizationAnalyze the business requirements of all departments to determine their technology needsDirecting and supporting the implementation of new software and hardwareLeading relationships with vendors, ensuring that IT contracts and service levels are negotiated in line with all strategic aims and financial constraintsMaking sure the company meets all regulatory, legal, audit and agreed internal and external standards for ITCommunicating regularly with executive management on Information Technology topics

Berlin Area, Germany

I'm responsible for the Application Team and I'm in charge, among other things, of auditing, testing and introducing new applications in the company.I'm accountable for developing tools to automate processes, integrate systems and improve our internal services.I build integrations using APIs, coding in Python, PHP and Javascript (also Google Apps Script):• automated posts in Slack/email based on verified conditions.• automated contracts creation (tool in use by the HR department) for the new employees.• automated sync between HIRS (BambooHR), G Suite and OneLogin.• user provisioning auto triggered by conditions.As part of my duties I manage:• VMware ESXi, deploying and configuring virtual machines.• Device Deployment, for both Windows and Mac.• Projects, involving stakeholders from different business functions.• the Identity management (IdM), Single sign-on and Directory tools used in the company (G Suite, OneLogin, Azure Active Directory, LastPass, etc...)In addition I'm involved in the recruiting process for hiring new members in the team.

Berlin Area, Germany

Duties:Office 365 / Azure Cloud Platform Administrator.Powershell: scripts for Office 365 / Active Directory tasks.Active Directory: Users/Groups/Computers Administrator.GPOs: Group Policies management.Conference room: setup with Skype for Business & AirTame solutions.Application installation/configuration on Windows and Mac computers.Hardware: new laptops deployment, Windows/macOS.G Suite: user management / administrator.Network printer configuration.Onboarding/Offboarding employees.Firewall: Policies management / traffic filtering rules.Server: setup / updates / backup / migration.Virtual machine: VMware administrator / VM deployment.Mobile Device Management (MDM): Microsoft Intune administrator.

Turin Area, Italy

2014 - 2017IT Service Management - ITIL Foundation Certification - 2nd and 3rd level supportDuties:• Mobile Device Management (MDM): managing more than 2000 devices via Mobile Iron platform (iOS/Android - smartphone/tablet).• IT Asset Management (ITAM): Computer, Equipment, Voice & Data SIM, Consumables, etc.• Office 365 / Azure Cloud Platform Administrator.• Active Directory: User/Computer Administrator.• Network printer configuration.• Skype for Business / Cisco Jabber support • Application installation/configuration on Windows and Mac computers• Direct support to the Business: purchase, configuration, and distribution of the devices needed in the projects.2010-2014SAP HCM and other internal systems for the management of the HR processes.

Turin Area, Italy

Analyst.Administration, customizing and configuration of the Siebel CRM

Turin Area, Italy

Software and Tester Engineer (Multimedia Area)Interaction with customers to discuss requirements; creation of scenarios, software testing, bug reporting and bug fixing. I've been in Chicago (USA), in the company headquarter, to work on the CDMA network.I've gained experience in team leadership.

Turin Area, Italy

Consultant.Software and Web Developer.Web sites and applications design and development.Technologies used: ASP, PHP, JavaScript, CSS, HTML, MySql and Oracle.