Aleta R. Email & Phone Number

Duncan, Sc, Us

Upstate, South Carolina

Greenville, South Carolina Area

Business Development Manager, Northeast Account Customers• Coordinates Account Management• Applies detailed product and sales intelligence to a business plan• Increased over 40% growth in sales and over 37% in margin for the company • Provides support to the entire sales organization• Organizes and initiates programs for accounts to encourage growth and build relationships• Participates in marketing and sales efforts of my assigned vendor to Reseller customers• Identifies prospects for potential accounts and advancement of account levelsSMB focused Business Development Rep 6/2012-11/2017• Previous roles listed• Conducts regular training's in locations across the US, as well as in Costa Rica and Manila, PHL • Maintains quota based on assigned goals• Lead development of new reseller recruitment initiatives• Assists in the growth of accounts that were doing hundreds per month to multiple thousands

Spartanburg, South Carolina

Quality Assurance/Dialer Analyst/Trainer• Monitored and scored recordings for 150+ collectors to ensure company standards and FDCPA regulations remained in compliance with the organization• Communicated and presented Quality results in a monthly Analysis to upper Management • Derived call recordings for upper Management to assist in BBB inquiries• Implemented strategies with regular updates on progress and trends within Quality and made recommendations for improvement• Administered and executed Dialer strategies (inbound and outbound) to meet and exceed saturation• Conducted training sessions to new hires for the Servicing Department on Quality expectations Collections Specialist• Initiated customer contact, used skip-tracing and evaluated customer’s financial situations • Professionally negotiated payments and provided service, terms and problem solving for repayments

Bachelor'S Degree, Business Administration And Management, General

High School Diploma

Activities and Societies: Community Service Committee

Real Estate