Key Skills and Responsibilities:Report Creation: Develop and maintain comprehensive reports for front-line managers and the CPO, ensuring accuracy and relevance.Payroll Reporting: Generate detailed payroll reports for the finance department, including budgeting, staff turnover, and overtime analysis.Payroll processing: Managed weekly pay runs for two entities, assisted with fortnightly pay runs, oversaw payroll systems, and efficiently resolved payroll-related issues.Data Analysis: Utilize advanced Excel macros and Power BI to analyze complex data sets and identify trends and areas for improvement.Efficiency Optimization: Streamline reporting processes to enhance efficiency and productivity.Insightful Reporting: Deliver actionable insights based on thorough data analysis to support strategic decision-making.

What I Achieved: Dayforce WFM / Payroll / Reporting knowledgeSmooth Transition: I played a pivotal role in solving Dayforce data transition challenges, ensuring that our payroll data seamlessly migrated to Dayforce.Configuration Mastery: Addressing configuration issues was another critical aspect of my role, guaranteeing that the implementation of Dayforce operated flawlessly for our team.Testing Leadership: Managing the testing phase, I led the User Acceptance Testing (UAT) period, ensuring that every element of Dayforce aligned with our needs and expectations.Workflow Wizardry: I also had the pleasure of developing Dayforce workflows, optimizing processes and enhancing efficiency.

This position requires me to collaborate and communicate with the mechanic to meet operational objectives. I currently process payments, review, and fix invoice disputes. I manage and update client databases. I communicate with clients, answer queries, and resolve complaints. • Secured return business by providing outstanding customer service and support.

At this company, I supervised staff, greeted guests, answered queries, and resolved concerns. I interviewed, hired, and trained new staff members. I conducted performance reviews and followed disciplinary procedures. I was required to provide outstanding customer service by understanding clients' needs and meeting objectives. I also led daily team meetings on promotions, operational concerns, and goals.• Successfully earned Supervisor License.• Completed tasks ahead of deadlines by effectively prioritising and organising workflow.