-Point person for maintenance, mailing, supplies, bills and errands-Organized and scheduled meetings and appointments-Partnered with HR to maintain office policies as necessary-Managed bank accounts, payroll, and tax documents as needed-Updated confidential financial information with accuracy and speed-Created and updated weekly, monthly, and yearly financial reports

- Managed P&L statements, financial management reports, completed bank reconciliations- Supported a significant increase in productivity levels by streamlining accounting processes - Collaborated with web designer to create and execute a customized eComm sales platform - Created invoices and collected on overdue accounts; resolved billing and collections disputes - Interacted with clients and vendors on a regular basis, cultivating strong professional relationships

- Managed core office functions including accounts payable and receivable, multi-line phone system, record filing, customer data entry, employee and customer scheduling, time keeping and payroll- Created and maintained company standard operating procedures and employee handbook - Launched paperless on-site job ticketing processes through the use of tablets and software applications- Demonstrated ability to evaluate problems, meet deadlines, and affect positive change- Recruited, trained, and supervised new employees and office staff- Responsible for client follow-up / correspondence and service estimates / quotes- Provided technology support to employees; provided support to company President as needed