Alex Augustine Email & Phone Number

Austin, Texas Area

- Handled and process large-scale data for Apple, Inc. - Analyzed and localized large amounts of data as well as data translations. Back-up analyst for Singapore, Indonesia and Thailand. - Tested maps data for quality and provided input on data corrections and improvement. - Identified and reported software bugs. Identified correct placement of Pins for Apple Maps app. Fixed data errors through analysis. - Maintained accuracy in the Maps software. - Market Research. - Provided correct routing suggestions for Maps app based on local laws and guidelines. - Provided feedback and suggestions based on market knowledge. - Wrote guidelines for Apple maps searches. - Subject Matter Expert for the Malaysian market. Also provide analysis for US, Singapore, Brunei, and Thailand data as necessary. - Ensured quality data production, with 99% accuracy. - Spot checked results from other data analysts. - Identified patterns and report bugs to engineering team. - Understand local market’s laws and regulations to make sure all data provided are in compliance. - Ensured data was culturally appropriate and market specific. Trained in multiple data testing modes.

Austin, Texas Area

- Worked directly with clients to build event decor to customer specification. - Handled inventory purchases, documentation, marketing and accounting and managing website as social media. - Contract creation and negotiations with clients. - Prepared market research in the events décor industry for financial forecasting. - Handled customer inquiries and product sales efforts.

Austin, Texas Area

- Tracked and reviewed applications, and conducted student evaluations per State Department’s Policy - Executed ESL department’s marketing and sales. Prepared yearly institute schedule, calendar and financial forecast. - Collaborated with the director and CEO in student and staff recruiting efforts as well as program expansion. - Organized and coordinated school events. - Provided admissions and academic advice. - Subject matter expert for student visa, accreditation and ESL related questions. - Prepared student and ESL staff manuals and organized institute activities. - Developed and modified admission policy, criteria and protocols to ensure smooth operations of program. - Fostered and maintained ongoing relationships with students, embassies, and international student recruiting agents to maintain and increase enrollment. - Trained student advisors and directors on student advising and immigration policies. - Maintained accurate and complete student records as required by Homeland Security, accreditation, and institute policies. - Performed duties assigned by the ESL Director and CEO. Vendor (student recruiters) management and handled daily inquiries and sales via internet, phone and walk-ins. - Monitored department budget and handled department’s budget.

Austin, Texas Area

- Assisted in the establishment of a benefits program for members of the TACC. - Created marketing campaign for Lunar New Year Gala for Global Benefit Solutions and TACC. - Re-designed marketing materials company wide. - Assisted in developing in other marketing programs as necessary for the individual and group insurance market. - Worked directly with the CEO of the company in developing business proposals. - Prepared employee benefits packages for senior consultants. Worked directly with clients to explain and resolve insurance and benefits policy issues. - Designed, implemented and presented customer specific proposals to prospective clients. - Also involved with office administration and provided support for senior benefit consultants.

Masters, Liberal Arts: Global Issues

Bachelors, International Relations

Activities and Societies: Student Alumni Association, Diversity Panel, Alpha Chi Honors Society

Diploma, Public Administration

Activities and Societies: Member of Mara University of Technology, Kota Kinabalu, debate team.