Alex Bailey Email & Phone Number

Hong Kong

Hong Kong Sar

Transitioned into AT&T Business International working with the global teams driving the successful adoption and implementation of innovative ideas aligned with the strategic goals of our clients and partners. This role blends strategic thinking, leadership and technology with a deep understanding of industry and emerging trends to accelerate growth.

Hong Kong

• Progressed from being responsible for the APAC region in 2014 to including MEA in 2017 and then Europe since 2021 and now leading the business across APAC and EMEA with strategic clients in the Hyperscaler, System Integrator and SaaS segment• Acted as a transformative leader impacting strategy and culture, leveraging data insights for decision making and performance excellence and focused talent management to support professional development, progression and improve client experience• Built enduring relationships with client partners that delivered unprecedented wins and built roadmaps for digital innovation addressing challenges from mission-critical infrastructure transformation to delivering on sustainability objectives in a highly complex and regulated industry.• Accelerated the Business Development pipeline from legacy network solutions to complex Network and Managed Services through to engagements that integrate Hybrid Cloud, AI and IoT solutions and tighter partnership with our Strategic Consulting practice to bring best in class thought leadership and solutions to market • More recently broadened focus to alliance and partner models including indirect channels as traditional sales is disrupted and needing to adapt to capture the full breadth of market opportunity while delivering critical financial results

Hong Kong

• Promoted to the role of Sales Director, and relocated to Hong Kong, to lead the GTM relationship with one of AT&T’s largest global outsourcing client tasked with creating an entrepreneurial culture with strategic vision to deliver profitable growth more focused on APAC led business.• Built a talented team of business development, sales professionals and technical experts to elevate the client conversation and transform the portfolio from being predominantly US-led revenue to having greater representation of APAC led engagements while simultaneously ensuring high retention and base growth programs were executed.• Improved the client customer satisfaction score from <6 to >8 through increased focus on advisory and consulting services, innovation, service agility and responsiveness aligned to their business objectives • Transformed the client engagement and governance model by establishing the General Manager role with the Sales leader to assume overall responsibility for the critical performance metrics

Sydney, Australia

• Relocated to the Asia Pacific region from Dubai to lead the relationship with some of AT&T’s most complex Outsourcing and Managed Services clients who were specifically focused on expanding their China operations after the Global Financial Crisis.• The initial objective was to build stakeholder trust with the regional and local business units and establish overall stability with the relationship which was achieved through building a strong connection with local teams, especially in China and Korea by demonstrating an openness to the local cultures. • Positioned AT&T’s China Joint Venture, SST, as a vehicle to work across the complexities of a highly regulated environment and providing localization to work more seamlessly with client and client JV partners. Furthermore, created a strong alignment across the client partner ecosystem ensuring seamless operations across AT&T and partner scope resulting in a significant increase in YoY CSAT scores.• As a member of the AT&T APAC Regional Advisory Council worked closely as partners to help influence and shape strategy and network investment in the region. • Led the APAC region as part of a successful Global outsourcing contract extension valued at USD >$500M TCV

Applied Science & Business Management, Computer Science

Global Executive Mba

Education record

Activities and Societies: President, Lord Atkin (Legal) Society

Education record

Certificate, Business/Managerial Economics