Vickie Willis work email
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Vickie Willis personal email
I am a dynamic career professional with over twenty years of experience in the customer service field I am seeking a position that would utilize my excellent communication and problem solving skills. I am a highly motivated self starter with strong organizational and multi-tasking skills. I am also up for a new experience or challenge. In my 23+ years with at&t I have worked in different positions such as Customer Sales and Service from July 1990 to April 2002, Accessible Communications from April 2002 to November 2005, Consumer Sales and Service from November 2005 to January 2006, Special Projects from January 2006 to December 2008 and finally Customer Sales and Service Specialist from December 2008 to the Present. I love my job, however I would like to try something different, for years there was no where else to go but now there are new opportunities within the company and I would love to try something different and If given the chance I would love to retire from at&t with 30 to 35 years of service.
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Customer Service RepresentativeAt&TDesoto, Tx, Us -
Customer Service RepresentativeAt&T Jul 1990 - PresentEffectively investigate and resolve customer billing inquires, Solve complex order issue. Offer best solutions to retain customers. Maintain an excellent customer satisfaction rating. Offer Value, give customer Options and ask Questions to ensure that I recommend what best fits customer needs. I try to ensure that I handle the customer whole home experience by letting the customer know what is available for them asking for the sale whether it is for at&t wireless, Uverse TV, Internet and/or Digital phone service. Sometimes at&t Uverse is not available so I would offer DirecTV and if Uverse Internet is not available DSL is offered. -
Underwriting Assistant And UnderwriterUnited States Insurance Group Jun 1986 - Aug 1989Dallas/Fort Worth AreaUnderwrote automobile, general liability and umbrella Insurance policies for small businesses and Assisted the Sr. Underwriter in issuing automobile, general liability and umbrella insurance policies for large businesses.
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Sr. Automobile RaterEmployers Insurance Jun 1981 - Jun 1986Senior Rater where I applied rates to business accounts mostly fleet automobile insurance policies for companies like Hertz, Enterprise, Budget car rentals etc.
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Sr. Insurance RaterKemper Insurance Jul 1977 - Jun 1981I started out as a policy puller which means just that I would pull forms for policies to be handled by the Underwriters and Raters, then I was promoted to rater and then to a Sr. Automobile Rater. I applied the automobile rates to personal and business polices as well as issued the auto policies. I would also train the Jr. Underwriters on how to issue and rate policies.
Vickie Willis Skills
Vickie Willis Education Details
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Cedar Valley CollegeGeneral Studies -
Eastfield CollegeGeneral Studies
Frequently Asked Questions about Vickie Willis
What company does Vickie Willis work for?
Vickie Willis works for At&t
What is Vickie Willis's role at the current company?
Vickie Willis's current role is Customer Service Representative.
What is Vickie Willis's email address?
Vickie Willis's email address is vi****@****att.com
What schools did Vickie Willis attend?
Vickie Willis attended Cedar Valley College, Eastfield College.
What are some of Vickie Willis's interests?
Vickie Willis has interest in Social Services, Children, Civil Rights And Social Action, Education, Health.
What skills is Vickie Willis known for?
Vickie Willis has skills like Customer Experience, Telecommunications, Call Centers, Customer Retention, Customer Satisfaction, Telephony, Wireless, Managed Services, Troubleshooting, Insurance, Microsoft Excel, Vendor Management.
Not the Vickie Willis you were looking for?
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Vickie Willis
Former Strategic Human Resources Leader Living A New Life Away From The Corporate Setting. Instead Of Early Retirement, I Use Other “Re-” Words For This “Post-Career” Season : ♦Refresh ♦Reimagine ♦Repurpose ♦RethinkNashville Metropolitan Area2sonymusic.com, getthru.io -
Vickie Willis
Nursing Manager At Baptist Health Medical Center - Little Rock ArLittle Rock Metropolitan Area -
Victoria Willis
San Francisco Bay Area4rocketlawyer.com, telepacific.com, modis.com, unifyconsulting.com1 (904) 3XXXXXXX
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Vickie Willis
Front Office Professional / Customer Service Professional / TellerSan Diego Metropolitan Area2rchsd.org, hotmail.com -
2charter.net, greenville.k12.sc.us
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