Vickie Willis

Vickie Willis Email and Phone Number

Customer Service Representative @ AT&T
DeSoto, TX, US
Vickie Willis's Location
DeSoto, Texas, United States, United States
Vickie Willis's Contact Details

Vickie Willis personal email

n/a
About Vickie Willis

I am a dynamic career professional with over twenty years of experience in the customer service field I am seeking a position that would utilize my excellent communication and problem solving skills. I am a highly motivated self starter with strong organizational and multi-tasking skills. I am also up for a new experience or challenge. In my 23+ years with at&t I have worked in different positions such as Customer Sales and Service from July 1990 to April 2002, Accessible Communications from April 2002 to November 2005, Consumer Sales and Service from November 2005 to January 2006, Special Projects from January 2006 to December 2008 and finally Customer Sales and Service Specialist from December 2008 to the Present. I love my job, however I would like to try something different, for years there was no where else to go but now there are new opportunities within the company and I would love to try something different and If given the chance I would love to retire from at&t with 30 to 35 years of service.

Vickie Willis's Current Company Details
AT&T

At&T

View
Customer Service Representative
DeSoto, TX, US
Vickie Willis Work Experience Details
  • At&T
    Customer Service Representative
    At&T
    Desoto, Tx, Us
  • At&T
    Customer Service Representative
    At&T Jul 1990 - Present
    Effectively investigate and resolve customer billing inquires, Solve complex order issue. Offer best solutions to retain customers. Maintain an excellent customer satisfaction rating. Offer Value, give customer Options and ask Questions to ensure that I recommend what best fits customer needs. I try to ensure that I handle the customer whole home experience by letting the customer know what is available for them asking for the sale whether it is for at&t wireless, Uverse TV, Internet and/or Digital phone service. Sometimes at&t Uverse is not available so I would offer DirecTV and if Uverse Internet is not available DSL is offered.
  • United States Insurance Group
    Underwriting Assistant And Underwriter
    United States Insurance Group Jun 1986 - Aug 1989
    Dallas/Fort Worth Area
    Underwrote automobile, general liability and umbrella Insurance policies for small businesses and Assisted the Sr. Underwriter in issuing automobile, general liability and umbrella insurance policies for large businesses.
  • Employers Insurance
    Sr. Automobile Rater
    Employers Insurance Jun 1981 - Jun 1986
    Senior Rater where I applied rates to business accounts mostly fleet automobile insurance policies for companies like Hertz, Enterprise, Budget car rentals etc.
  • Kemper Insurance
    Sr. Insurance Rater
    Kemper Insurance Jul 1977 - Jun 1981
    I started out as a policy puller which means just that I would pull forms for policies to be handled by the Underwriters and Raters, then I was promoted to rater and then to a Sr. Automobile Rater. I applied the automobile rates to personal and business polices as well as issued the auto policies. I would also train the Jr. Underwriters on how to issue and rate policies.

Vickie Willis Skills

Customer Experience Telecommunications Call Centers Customer Retention Customer Satisfaction Telephony Wireless Managed Services Troubleshooting Insurance Microsoft Excel Vendor Management Customer Service

Vickie Willis Education Details

  • Cedar Valley College
    Cedar Valley College
    General Studies
  • Eastfield College
    Eastfield College
    General Studies

Frequently Asked Questions about Vickie Willis

What company does Vickie Willis work for?

Vickie Willis works for At&t

What is Vickie Willis's role at the current company?

Vickie Willis's current role is Customer Service Representative.

What is Vickie Willis's email address?

Vickie Willis's email address is vi****@****att.com

What schools did Vickie Willis attend?

Vickie Willis attended Cedar Valley College, Eastfield College.

What are some of Vickie Willis's interests?

Vickie Willis has interest in Social Services, Children, Civil Rights And Social Action, Education, Health.

What skills is Vickie Willis known for?

Vickie Willis has skills like Customer Experience, Telecommunications, Call Centers, Customer Retention, Customer Satisfaction, Telephony, Wireless, Managed Services, Troubleshooting, Insurance, Microsoft Excel, Vendor Management.

Not the Vickie Willis you were looking for?

  • Vickie Willis

    Former Strategic Human Resources Leader Living A New Life Away From The Corporate Setting. Instead Of Early Retirement, I Use Other “Re-” Words For This “Post-Career” Season : ♦Refresh ♦Reimagine ♦Repurpose ♦Rethink
    Nashville Metropolitan Area
    2
    sonymusic.com, getthru.io
  • Vickie Willis

    Nursing Manager At Baptist Health Medical Center - Little Rock Ar
    Little Rock Metropolitan Area
  • Victoria Willis

    San Francisco Bay Area
    4
    rocketlawyer.com, telepacific.com, modis.com, unifyconsulting.com

    1 (904) 3XXXXXXX

  • Vickie Willis

    Front Office Professional / Customer Service Professional / Teller
    San Diego Metropolitan Area
    2
    rchsd.org, hotmail.com
  • Vickie Willis

    Financial Systems Administrator At Greenville County Schools
    Greenville, Sc
    2
    charter.net, greenville.k12.sc.us

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.