• Responsible for full truck sales process; including correct vehicle specification, deal calculation and delivery date in Volvo Sales System (VSS), correct information and authorization in Inquiry Management, assure down payment received, carry out order changes in VSS before last change date, delivery to customer with minimum lead time, handover to customer, final payment from customer, follow up on each deal after delivery• Strengthen customer relationship, short term and long… Show more • Responsible for full truck sales process; including correct vehicle specification, deal calculation and delivery date in Volvo Sales System (VSS), correct information and authorization in Inquiry Management, assure down payment received, carry out order changes in VSS before last change date, delivery to customer with minimum lead time, handover to customer, final payment from customer, follow up on each deal after delivery• Strengthen customer relationship, short term and long term• Extensive knowledge of product, market and competitors• Work in accordance with CRM and have good cooperation with other parts of the organization• Find new customers and retain relationships with old customers• Develop and deliver activities and targets per customer, including perform suspect, prospect and customer evaluation• Specify vehicles in VSS according to customer needs• Secure aftermarket involvement during sales process of new and used trucks and repossession of used trucks • Prepare trade-in calculation to be finally approved by CFO or MD• Knowledge of used units available and their applications Show less

Main responsibilities/achievements:Dealer Network Development:• Increased number of dealers from 12 to 28 • Improved national coverage from 6 to 17 regional districts and AR Crimea• Opened 13 conceptual 3S-format dealership centers (controlled full process of construction)• Provided technical expertise of dealer candidate offers• Lead Network Committee Meetings on a monthly basis• Organized and lead financial and legal due diligence of dealer candidates… Show more Main responsibilities/achievements:Dealer Network Development:• Increased number of dealers from 12 to 28 • Improved national coverage from 6 to 17 regional districts and AR Crimea• Opened 13 conceptual 3S-format dealership centers (controlled full process of construction)• Provided technical expertise of dealer candidate offers• Lead Network Committee Meetings on a monthly basis• Organized and lead financial and legal due diligence of dealer candidates • Developed a plan of DND actions for Market Share Increase Program• Developed and implemented Plan For Growth project• Contributed to increase of Sales Penetration Index• Implemented and supported Dealer Evaluation Tool project• Organized annual dealer conferences and dealer trainings on a regular basis• Other projects: DSPM, DPIP/cash clinicsDealer Operational Standards Management:• Implemented Nissan New Visual Identity project in Ukraine • Controlled fulfillment of corporate standards along all the stages of design and construction of 3S-format permanent dealership centers • Controlled design, production, import and installation of visual identity items• Organized external dealer network audits (authorized by Nissan Europe LLC) Business Management (e-BM Project):• Audited financial and operational data provided by dealers on a monthly basis• Provided top management of Ukraine / Russia / Europe with regular KPI analysis of National Summary Reports • Organized trainings for new dealers provided by a world leading analyst in automotive industry – Snap On Business Solutions Inc.Risk Management:• Provided top management of Ukraine / Russia / Europe with regular KPI analysis of high risky dealers • Developed and controlled fulfillment of monthly action plans for dealers in order to forecast and manage importer’s risks on the Ukrainian market Show less

Maximization hotel revenue and guest satisfaction by negotiating ‘group business’ and coordinating the execution of ‘group business’ through:• Searching for potential corporate clients in Kiev and other regions of Ukraine, negotiating and signing corporate contracts• Leading a great number of Corporate / Key accounts for the Hotel • Building and supporting partnership relations with Corporate clients, Embassies, Travel Operators• Developing data and recommending programmes to… Show more Maximization hotel revenue and guest satisfaction by negotiating ‘group business’ and coordinating the execution of ‘group business’ through:• Searching for potential corporate clients in Kiev and other regions of Ukraine, negotiating and signing corporate contracts• Leading a great number of Corporate / Key accounts for the Hotel • Building and supporting partnership relations with Corporate clients, Embassies, Travel Operators• Developing data and recommending programmes to meet clients’ needs• Assisting in preparing business plan and budget for the department• Supervising full process of hotel operations during Duty Management shifts• Participating and presenting the Hotel on exhibitions• Assisted in organisation of the Grand opening of the Hotel• Successful opening of the first International hotel brand in Kiev-Ukraine Show less

Managing the travel department and performing tour operator activities as:• Search for direct foreign partners and negotiating on favourable terms of agent agreements• Building and supporting partnership relations with airlines and other travel agencies in terms of getting best rates• Consulting key clients on the best offers available• Developing individual fly-and-drive tours for key clients• Attracting new clients by means of advertising

• Provided purchasing of professional video and audio recording and editing equipment for the project radio and video studios• Organized and conducted tenders among Ukraine’s top suppliers of professional video and audio equipment for radio and video studios• Assisted in organizing trainings on web site development and support, professional video and audio production, maintenance of radio and video studios • Assisted in purchasing office equipment, furniture and… Show more • Provided purchasing of professional video and audio recording and editing equipment for the project radio and video studios• Organized and conducted tenders among Ukraine’s top suppliers of professional video and audio equipment for radio and video studios• Assisted in organizing trainings on web site development and support, professional video and audio production, maintenance of radio and video studios • Assisted in purchasing office equipment, furniture and supplies• Assisted in arranging logistical requirements for in-country travel arrangements, accommodations for Canadian participants• Assisted in the development and maintenance of the YFH web site• Maintained office computer network Show less

• Communicated with partners and key participants • Provided information regarding YFH project to interested parties• Assisted in developing project promotion materials • Ensured target distribution of information materials produced• Assisted in developing itinerary for the project training programs in Ukraine • Provided logistical support to the relevant project staff, mission of experts, field visits • Facilitated project related training/learning activities… Show more • Communicated with partners and key participants • Provided information regarding YFH project to interested parties• Assisted in developing project promotion materials • Ensured target distribution of information materials produced• Assisted in developing itinerary for the project training programs in Ukraine • Provided logistical support to the relevant project staff, mission of experts, field visits • Facilitated project related training/learning activities • Developed and updated the project database as required• Developed and maintained an accessible pool of interpreters and casual labour• Trained receptionist and casual labour to use office and other equipment Show less

• Provided logistical support to the relevant project staff, mission of experts, field visits• Facilitated the process of procurement of project equipment and supplies• Maintained office computer network

• Foreign Currency Dealing