Alex Busingye

Alex Busingye Email and Phone Number

Systems Administrator | Data Analyst | Driving Efficiency and Insights πŸ–₯οΈπŸ“Š @ MUA Mauritius & East Africa
Alex Busingye's Location
Gasabo District, Kigali City, Rwanda, Rwanda
About Alex Busingye

IT Enthusiast, Constantly exploring emerging technologies and industry trends. Committed to staying at the forefront of IT advancements to bring innovative solutions to the table.

Alex Busingye's Current Company Details
MUA Mauritius & East Africa

Mua Mauritius & East Africa

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Systems Administrator | Data Analyst | Driving Efficiency and Insights πŸ–₯οΈπŸ“Š
Website:
mua.mu
Employees:
134
Alex Busingye Work Experience Details
  • Mua Mauritius & East Africa
    System Administrator And Data Analyst
    Mua Mauritius & East Africa Sep 2023 - Present
    Kigali, Kigali City, Rwanda
    System AdministratorInstall, configure, and maintain server and network hardware and software.Monitor system performance and address issues promptly to minimize downtime.Manage user accounts, permissions, and access control.Provide technical support and resolve IT-related issues for end-users.Upgrade and patch systems to ensure they are up-to-date and secure.Data AnalystCollect and clean data from multiple sources to ensure data accuracy and completeness.Analyze data using statistical methods and data visualization tools.Collaborate with cross-functional teams to address business challenges through data analysis.Use data to support business decisions and provide actionable insights.Stay updated on data analytics tools and techniques.
  • Mua Mauritius & East Africa
    It Support
    Mua Mauritius & East Africa Sep 2022 - Sep 2023
    Kigali, Kigali City, Rwanda
    Provide Technical Support in the use of personal Computer hardware, and software.Routine checking of User account settings: Verify that account settings are configured correctly. Ensure Users are using the correct username and password, and that their emails account settings are correctly configured.Ensure that IT equipment are running optimally and troubleshoot any Issue that arise around them and offer solution.Responsible for asset Inventory, patch management and system monitoring.Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Develop and maintain installation and configuration procedures and system standards.
  • Bank Of Kigali (Bk) Techouse Ltd
    It Support
    Bank Of Kigali (Bk) Techouse Ltd Jan 2022 - Sep 2022
    Kigali, Kigali City, Rwanda
    Daily system monitoring, verifying, and reviewing all hardware, server resources, systems, and key processes.Database User administration support.Investigating and troubleshoot related to IT infrastructure issue.Maintain operational, configuration, or other procedures. Performing updates and upgrades at OS level.Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.Develop and maintain installation and configuration procedures and system standards.
  • Bank Of Kigali (Bk) Techouse Ltd
    Urubuto Sales And Customer Support
    Bank Of Kigali (Bk) Techouse Ltd Nov 2020 - Dec 2021
    Kigali, Kigali City, Rwanda
    Trainning Urubuto Users about Urubuto software.Installing and configuring computer hardware, software, systems, networks, printers, and scanners.Monitoring and alerting computer systems and networks.Firstline for IT support (Responding in timely manner to service issues and requests).Setting up computers for first use for new users.Provide training assistance for new technology.
  • Sam Security Services Ltd Dubai
    It Support Specialist
    Sam Security Services Ltd Dubai Nov 2019 - Nov 2020
    Dubai, United Arab Emirates
    Respond to customer inquiries and provide technical assistance and support via phone, email, and remote access tools.Diagnose and resolve hardware and software issues related to desktops, laptops, servers, and network devices.Analyze system logs and event data to identify root causes of technical issues.Create and maintain technical documentation for products and services.Collaborate with cross-functional teams, including developers and sales teams, to resolve customer issues and improve product offerings.Escalate complex technical issues to senior technical support engineers or developers as needed.Provide training to customers on new products and features.Participate in on-call rotation to provide 24/7 technical support to customers.
  • Raytech
    Web Developer And Sales
    Raytech Feb 2018 - Jan 2019
    Gujarat, India
    Developed software applications using C#, .NET, and SQL Server.Assisted in the design and development of software applications.Participated in the testing and debugging of software applications.Assisted in the deployment of software applications to production environments.

Alex Busingye Skills

Web Deisgning

Alex Busingye Education Details

Frequently Asked Questions about Alex Busingye

What company does Alex Busingye work for?

Alex Busingye works for Mua Mauritius & East Africa

What is Alex Busingye's role at the current company?

Alex Busingye's current role is Systems Administrator | Data Analyst | Driving Efficiency and Insights πŸ–₯οΈπŸ“Š.

What schools did Alex Busingye attend?

Alex Busingye attended Parul University.

What skills is Alex Busingye known for?

Alex Busingye has skills like Web Deisgning.

Who are Alex Busingye's colleagues?

Alex Busingye's colleagues are π–‘π—π—Žπ—Œπ—π–Ίπ—‡ π—₯𝗔𝗠𝗗𝗨𝗧, Stacy Philogene, Antony Nyoike, Sharon Paul, Dominique Galea, Delphine Ahnee, Adarsh Bangalee.

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