Alex Tran Email & Phone Number

San Jose, California, Us

Seasoned engineering executive with acute business sense responsible for all engineering activities for Consumer Business Unit Services and Sales (Norton + LifeLock; $2.5B+; 40%+ contribution margin). Managed multi-disciplinary engineering organization of 80+ full-time engineers including architects, predictive & machine learning, data warehouse, security & compliance, program & product management, consumer-facing websites, infrastructure, operations (24x7x365), SalesForce CRM, and tools to handle virus removal for enterprise and consumers.• Successfully led technology integration of Norton & LifeLock services and sales• Championed large-scale modern cloud transformation in Consumer Business Unit to Kubernetes • Implemented DevOps & continuous delivery practices to accelerate software releases significantly• Integrated application security programs into software development • Improved customer retention, sales, and customer service by deploying machine learning into production • Managed partnerships for solution delivery including internal resources, agencies, and other external resources both onshore and offshore• Coached and career development for engineering managers and staff

San Jose, California, Us

Senior leader with a proven track record of directing 50+ engineers, to exceed corporate objectives. Marshaled resources to effect change and achieve goals in rapidly bringing Symantec/Norton products to market. Demonstrated excellence in strategic planning. • Effectively recruited, organized, and spearheaded a new service line initiative that resulted in $85M in top-line revenue, exceeding growth targets (FY11 126%; FY12 297%; FY13 169%)• Successfully led the adoption of Agile transformation (Scrum, Kanban) and best practices• United talent and motivation by individuals with diverse disciplines and culture to successfully achieve technically complex programs• Integrated international strategic partnerships to deliver effective customer services and support

Beaverton, Or, Us

Recognized expert at Nike in the areas of product personalization, including the NIKE iD global platform and order fulfillment ($60 million/year in revenue). Responsible for all technical activities related to the NIKE iD business. Worked closely with the business to develop business strategy, gathered requirements, and led the development team to execute on business objectives.• Conceived robust and scalable service architecture for the NIKE iD platform • Designed and implemented core tools used by the business to manage the product catalog, merchandising, definition, cross-sell, pricing, translation, deployment workflow, & factory capacity for NIKE iD products• Championed the NIKE iD supply chain project, including oversight of manufacturing and logistical services to provide visibility, management, and optimal delivery time of NIKE iD orders • Rolled out NIKE iD into US, EMEA, and APJ markets

Principal engineer responsible for the transition of WebCriteria’s intellectual property to Coremetrics, Gomez, & Net Conversion. Ensured successful integration of WebCriteria’s core technology into Coremetrics.• Architected the due diligence process for the successful acquisition of WebCriteria• Integrated core WebCriteria technologies into Coremetrics’ product line• Developed a data-bridge between Coremetrics’ data warehouse & WebCriteria’s analysis engine• Designed & implemented reports for tracking on-site & media campaigns for the Marketforce product

Key contributor in early phases of startup including vision, angel funding, and prototype development. Patented a next-generation website analytics product, used to measure customer behaviors on the website. Responsible for business growth, focused on building ROI into web development and marketing. • Conceived algorithms to measure and analyze real-time “clickstream” traffic on a website• Developed a scalable database architecture/warehouse for the tools, Site Analysis, Task Analysis, & Site Analyst products using Akamai’s edge technology• Designed and implemented a workflow system used to automate generation & delivery of reports that integrated spatial GIS package for web geography services

Beaverton, Or, Us

Senior Software Engineer/Video NetworkPrincipal leader in the commercialization of a distributed media Resource Management system (released as Content Share SDK). Led development team within Video & Networking division to build a distributed agent system for the discovery & sharing of compressed video and its meta-data. Current platform for all of Grass Valley Group’s network of award-winning broadcast television products. Patent (US 6,574,655) – Media Resource Management.Senior Software Engineer/R&DResearched, developed, and demonstrated technologies for a highly scaleable Resource Management system architecture in collaboration with NIST. The intent was to propose a platform that can be used to discover & share compressed video across Tektronix product lines & its partners. Implemented a working transcoder for converting proprietary Tektronix video format into QuickTime. Software Engineer/Transmission Test Architected and implemented a real-time measurement system for Jitter & Wander (ITU-T O.171) for the CTS710/750 portable SONET/SDH telecommunications test set. Compensated the effects of low-frequency jitter on compressed digital video signals transmitted over a network with telecommunication companies. Provided SQA leadership responsible for quality assurance activities of the product.