Alex Tran Email & Phone Number

San Jose, California, US

• Seasoned engineering executive with acute business sense responsible for all engineering activities for Consumer Business Unit Services and Sales (Norton + LifeLock; $2.5B+; 40%+ contribution margin). Managed.
• Successfully led technology integration of Norton & LifeLock services and sales
• Championed large-scale modern cloud transformation in Consumer Business Unit to Kubernetes
• Implemented DevOps & continuous delivery practices to accelerate software releases significantly
• Integrated application security programs into software development
• Improved customer retention, sales, and customer service by deploying machine learning into production

San Jose, California, US

• Senior leader with a proven track record of directing 50+ engineers, to exceed corporate objectives. Marshaled resources to effect change and achieve goals in rapidly bringing Symantec/Norton products to market..
• Effectively recruited, organized, and spearheaded a new service line initiative that resulted in $85M in top-line revenue, exceeding growth targets (FY11 126%; FY12 297%; FY13 169%)
• Successfully led the adoption of Agile transformation (Scrum, Kanban) and best practices
• United talent and motivation by individuals with diverse disciplines and culture to successfully achieve technically complex programs
• Integrated international strategic partnerships to deliver effective customer services and support

Beaverton, OR, US

• Recognized expert at Nike in the areas of product personalization, including the NIKE iD global platform and order fulfillment ($60 million/year in revenue). Responsible for all technical activities related to the NIKE.
• Conceived robust and scalable service architecture for the NIKE iD platform
• Designed and implemented core tools used by the business to manage the product catalog, merchandising, definition, cross-sell, pricing, translation, deployment workflow, & factory capacity for NIKE iD products
• Championed the NIKE iD supply chain project, including oversight of manufacturing and logistical services to provide visibility, management, and optimal delivery time of NIKE iD orders
• Rolled out NIKE iD into US, EMEA, and APJ markets

• Principal engineer responsible for the transition of WebCriteria’s intellectual property to Coremetrics, Gomez, & Net Conversion. Ensured successful integration of WebCriteria’s core technology into Coremetrics.
• Architected the due diligence process for the successful acquisition of WebCriteria
• Integrated core WebCriteria technologies into Coremetrics’ product line
• Developed a data-bridge between Coremetrics’ data warehouse & WebCriteria’s analysis engine
• Designed & implemented reports for tracking on-site & media campaigns for the Marketforce product

• Key contributor in early phases of startup including vision, angel funding, and prototype development. Patented a next-generation website analytics product, used to measure customer behaviors on the website..
• Conceived algorithms to measure and analyze real-time “clickstream” traffic on a website
• Developed a scalable database architecture/warehouse for the tools, Site Analysis, Task Analysis, & Site Analyst products using Akamai’s edge technology
• Designed and implemented a workflow system used to automate generation & delivery of reports that integrated spatial GIS package for web geography services

Beaverton, OR, US

Senior Software Engineer/Video NetworkPrincipal leader in the commercialization of a distributed media Resource Management system (released as Content Share SDK). Led development team within Video & Networking division to build a distributed agent system for the discovery & sharing of compressed video and its meta-data. Current platform for all of Grass.