Alex Crumb Email & Phone Number
@autodesk.com
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Who is Alex Crumb? Overview
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Alex Crumb is listed as Lifecycle Marketer at BuildOps, a company with 506 employees, based in Greater Boston, United States, United States. AeroLeads shows a work email signal at autodesk.com and a matched LinkedIn profile for Alex Crumb.
Alex Crumb previously worked as Customer Lifecycle Lead at Autodesk and Sales Marketing Analyst at Crayon. Alex Crumb holds Ba, English from Middlebury College.
Email format at BuildOps
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AeroLeads found 1 current-domain work email signal for Alex Crumb. Compare company email patterns before reaching out.
About Alex Crumb
Alex is a Customer Lifecycle Lead at Autodesk. He runs customer email and in-product campaigns for onboarding, expansion, cross-selling, and retention lifecycle stages.Before arriving at Autodesk, Alex created and analyzed competitive and marketing intelligence reports at Crayon to help customers refine their prospecting and sales enablement.Alex also led customer marketing for HubSpot's Agency Partner program, developing education courses for HubSpot users of all skill levels, as well as running in-person training engagements and podcast production.Prior to his time in customer marketing, Alex worked on HubSpot's Channel Consultant team, where he managed a book of HubSpot Partners. He arrived at HubSpot as a Support and Design Engineer, where he set up and optimized customer sites.Earlier, Alex worked at Forrester Research on their Infrastructure & Operations and Security & Risk teams, writing and researching for documents, including larger Forrester Wave reports.In the past, he wrote articles for "The Middlebury Magazine."Alex is a 2007 graduate of Middlebury College with a BA in English / Creative Writing and attended The University of Edinburgh in fall of 2005.
Listed skills include Blogging, Editing, Marketing, Social Media, and 17 others.
Alex Crumb's current company
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Alex Crumb work experience
A career timeline built from the work history available for this profile.
Customer Lifecycle Lead
Current- Produced and deployed customer email campaigns for all lifecycle stages including onboarding, adoption, expansion, product cross-selling and upselling, as well as retention and at-risk campaigns
- Reached customer cohorts with targeted learning resources and content
- Leveraged Marketo, Salesforce, Segment, and Looker to deliver emails and analyze holistic campaign performance
- Implemented user-specific in-product pop-out guides with Pendo to accompany targeted emails
- Executed campaigns to accelerate opportunity pipeline in Salesforce and engage at-risk accounts before churn dates
- Collaborated with stakeholders on Marketing, Retention, and Customer Success teams to maintain consistent customer communication and expectations
Sales Marketing Analyst
- Developed industry-specific demo environments for sales opportunities and prospects
- Deployed competitive intelligence analysis and reporting to active customers
- Researched and distributed customer case studies
- Published marketing content; email, social, and blog
- Scaled with startup from ~25 employees to >100 in 2 years
Senior Customer Marketer
- Led customer marketing for HubSpot's Agency Partner program
- Designed, wrote, and filmed training courses for agencies seeking certification and listing on HubSpot's official Partner Directory
- Total production on the courses included 100+ pages of scripts, 10+ of hours of edited video, 70+ test questions developed, and accompanying graphic design
- Produced and hosted live monthly webinar series for HubSpot's Partner community, featuring interviews with both internal and external executives
- Produced and hosted 3-times a month podcast for HubSpot Partner community
- Presented 3-hour session at HubSpot's INBOUND16 event teaching best practices in contract creation
Partner Channel Consultant
- Managed 100+ accounts for HubSpot's reseller partner program
- Trained growing HubSpot partners in contract negotiation, upselling, and inbound marketing and sales
- Consulted on the partners' site design, SEO, CRO, social media, and email marketing
- Co-wrote partners' service retainer contracts for optimal customer ARR
- Supported partners across industries including HVAC, local B2C stores, real estate, law firms, automotive, graphic design, and non-profits
- Led new partner training, teaching large group inbound marketing and sales
Support And Design Engineer
- Initiated website setup on HubSpot's CMS for new Professional- and Enterprise-tier customers; served an estimated 700 unique businesses
- Addressed support questions via Jira tickets and phone calls; averaged 50 customer interactions per day
- Utilized skills in HTML, CSS, and JavaScript, as well as platform experience in HubSpot CMS, HubSpot CRM, Salesforce, Jira, Wordpress, Wix, GoDaddy, Network Solutions, Joomla, Host Gator, Gravity Forms, MailChimp.
Senior Research Associate
- Wrote research reports for Forrester's Infrastructure & Operations and Security & Risk teams
- Promoted from Research Associate in 2010
Colleagues at BuildOps
Other employees you can reach at buildops.com. View company contacts for 506 employees →
Karina Novoselova
Colleague at BuildopsAstana, Kazakhstan, Kazakhstan
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CS
Claire Shepard
Colleague at BuildopsLos Angeles, California, United States, United States
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MH
Megan Heil
Colleague at BuildopsFort Myers Beach, Florida, United States, United States
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HH
Hazem Hanna
Colleague at BuildopsToronto, Ontario, Canada, Canada
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JW
Jordan Williams
Colleague at BuildopsSanta Barbara, California, United States, United States
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AK
Andrew Kim
Colleague at BuildopsLos Angeles, California, United States, United States
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IL
Isaac Li
Colleague at BuildopsEast Gwillimbury, Ontario, Canada, Canada
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SC
Sadie Crystal
Colleague at BuildopsLos Angeles, California, United States, United States
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KS
Kenneth Spencer
Colleague at BuildopsLos Angeles Metropolitan Area, United States
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AB
Aaron Bacon
Colleague at BuildopsLos Angeles, California, United States, United States
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Alex Crumb education
Ba, English
English
Frequently asked questions about Alex Crumb
Quick answers generated from the profile data available on this page.
What company does Alex Crumb work for?
Alex Crumb works for BuildOps.
What is Alex Crumb's role at BuildOps?
Alex Crumb is listed as Lifecycle Marketer at BuildOps.
What is Alex Crumb's email address?
AeroLeads has found 1 work email signal at @autodesk.com for Alex Crumb at BuildOps.
Where is Alex Crumb based?
Alex Crumb is based in Greater Boston, United States, United States while working with BuildOps.
What companies has Alex Crumb worked for?
Alex Crumb has worked for Buildops, Autodesk, Crayon, Hubspot, and Forrester Research.
Who are Alex Crumb's colleagues at BuildOps?
Alex Crumb's colleagues at BuildOps include Karina Novoselova, Claire Shepard, Megan Heil, Hazem Hanna, and Jordan Williams.
How can I contact Alex Crumb?
You can use AeroLeads to view verified contact signals for Alex Crumb at BuildOps, including work email, phone, and LinkedIn data when available.
What schools did Alex Crumb attend?
Alex Crumb holds Ba, English from Middlebury College.
What skills is Alex Crumb known for?
Alex Crumb is listed with skills including Blogging, Editing, Marketing, Social Media, Quantitative Research, Creative Writing, Research, and Social Networking.
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