Alexander Doerr

Alexander Doerr Email and Phone Number

Software Engineer @ Cox Automotive Inc.
Salt Lake City, UT, US
Alexander Doerr's Location
Salt Lake City Metropolitan Area, United States
About Alexander Doerr

I am a Software Engineer with a bachelor’s degree in computer science from Neumont College of Computer Science, graduating with a 3.99 GPA. With a background that blends customer service skills with technical expertise, I bring a user-centered approach to developing maintainable, efficient solutions. At Cox Automotive, I contributed to the development of a .NET API deployed in AWS and wrote automated tests for our products, which improved QA workflows and ensured product reliability.At NICE CXone, I spearheaded a transition from Selenium to Playwright, improving test speed and robustness, and contributed to CryptoDCA, a project focused on building high-performance APIs and database schema in Golang and PostgreSQL for cryptocurrency trading. I am always eager to learn and grow, continually expanding my skills across technologies like C#, Java, JavaScript, Go, Docker, and AWS, as well as infrastructure management with Terraform. I thrive on tackling complex challenges and am driven to explore new opportunities to create impactful, user-focused solutions in the tech industry.

Alexander Doerr's Current Company Details
Cox Automotive Inc.

Cox Automotive Inc.

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Software Engineer
Salt Lake City, UT, US
Website:
coxautoinc.com
Employees:
10389
Alexander Doerr Work Experience Details
  • Cox Automotive Inc.
    Software Engineer
    Cox Automotive Inc.
    Salt Lake City, Ut, Us
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  • Cox Automotive Inc.
    Software Engineer In Test
    Cox Automotive Inc. Aug 2024 - Present
    Draper, Utah, United States
    • Developed and implemented automated testing frameworks for Vindesking deals, ensuring seamless processing of vehicle deals from financing to contracting.• Redesigned legacy test logic using .NET and Selenium, adhering to SOLID principles to enhance maintainability and readability of the codebase.• Implemented CI/CD pipelines using GitHub Actions to automate daily test executions, reducing manual testing efforts by 75% and improving test reliability. • Achieved significant improvements in test reliability and efficiency, reducing test execution time by 30% and increasing the ease of maintaining and scaling the test suite.
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  • Maverik, Inc.
    Customer Service Representative
    Maverik, Inc. Jul 2019 - Present
    Salt Lake City, Utah, United States
    • I excelled in resolving customer inquiries with efficiency and accuracy, handling a diverse array of issues from Nitro card sign-ups to rewards account adjustments.• Demonstrated exceptional problem-solving skills by quickly identifying and addressing customer issues, ensuring a seamless experience for users navigating our website and services.• Played a pivotal role in the Nitro escalations team, where I was responsible for rectifying backend account discrepancies, leading to improved customer access to Nitro accounts.• Spearheaded the documentation process, creating comprehensive records that enhanced team capability in providing consistent customer support.• Initiated and led a training program to expand the Nitro escalations team, fostering a collaborative environment and enhancing our service quality.
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  • Nice
    Associate Software Engineer
    Nice Jan 2024 - Jul 2024
    Sandy, Utah, United States
    • Led a proof of concept to assess transitioning the QA framework from Selenium to Playwright.• Developed and executed essential test cases using .NET and Playwright, showcasing improved testing capabilities.• Presented findings to the QA team, highlighting benefits such as enhanced test speed and code maintainability.• Collaborated with team members to explore integration strategies, fostering a smoother potential transition.
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  • 1-800 Contacts
    Customer Service Representative
    1-800 Contacts Oct 2018 - Apr 2019
    Draper, Utah, United States
    • I navigated the complexities of customer service with a regulatory twist, adeptly managing inbound calls to assist customers with their contact lens orders.• Ensured legal compliance by meticulously helping customers submit or update their contact lens prescriptions, liaising with doctors’ offices when necessary.• Streamlined the prescription verification process, significantly reducing wait times and enhancing customer satisfaction.• Spearheaded the documentation process, creating comprehensive records that enhanced team capability in providing consistent customer support.• My commitment to detailed documentation and proactive problem-solving not only met but often exceeded customer expectations, fostering trust and loyalty to the brand.
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Alexander Doerr Education Details

Frequently Asked Questions about Alexander Doerr

What company does Alexander Doerr work for?

Alexander Doerr works for Cox Automotive Inc.

What is Alexander Doerr's role at the current company?

Alexander Doerr's current role is Software Engineer.

What schools did Alexander Doerr attend?

Alexander Doerr attended Neumont College Of Computer Science, Myotherapy College Of Utah.

Who are Alexander Doerr's colleagues?

Alexander Doerr's colleagues are Christopher Rooks, Amy Ermis, Laura Beckley, Bryant Gao, Diana C., Christian Vaughan, Rylin Harris.

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