Alex Gregory

Alex Gregory Email and Phone Number

Passionate Service Professional with a reputation for driving growth, building service teams & strategic partnerships @ Access2care
nottingham, nottingham, united kingdom
Alex Gregory's Location
Tampa, Florida, United States, United States
Alex Gregory's Contact Details

Alex Gregory work email

Alex Gregory personal email

n/a
About Alex Gregory

Results-driven Customer Success Professional specializing in Healthcare/Benefit/Retail Management, dedicated to building partnership based service delivery, sales strategy, provider relationship, team development, network development, client service management, military logistics, and retail management. Knowledgeable in the latest advances in ACA/Medicare/Medicaid, Healthcare, Project Management Methodology, Training & Development, Training Delivery, Client Relationship Management, Team Building and Consultative Selling. Excel at cross-generational management & communications, the successful launch of new programs/operations, coaching, mentoring, and motivation of high performance customer success teams focused on building long term strategic business partnerships and business development; while optimizing performance, productivity and revenue. Customer Success Strategies • Client Relationship Management • Project Management• Engagement Management • Service Delivery Strategy • Cost Controls/Profit Optimization • Team Management • Customer Loyalty • Stakeholder Communications • Project Accountability • Process Improvements • Retail Management

Alex Gregory's Current Company Details
Access2care

Access2Care

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Passionate Service Professional with a reputation for driving growth, building service teams & strategic partnerships
nottingham, nottingham, united kingdom
Employees:
28
Alex Gregory Work Experience Details
  • Access2Care
    Client Service Manager
    Access2Care Mar 2014 - Present
    Clearwater, Fl
    A leading nationwide provider of Non-Emergency Medical Transportation Solutions. Providing customized programs for each client’s unique patient base, regional demographics and diverse patient populations. Coordinate and maintain the Service Delivery for client based Health Plans & the long-term Client Relationship Management Strategy. Key Client Advocate and liaison, responsible for ensuring stellar service and overall satisfaction across the Envision Healthcare Network. Oversee resolution of complex client issues, escalations, by developing both internal and external business partnerships. Provide feedback and guidance to Client Service Team, Client Service Peers and Regional Senior Leadership on process effectiveness and performance of team.
  • Tp Global Llc/Freedom Healthcare
    Manager Of Provider Relations & Business Development
    Tp Global Llc/Freedom Healthcare Oct 2005 - Feb 2014
    Tampa/St. Petersburg, Florida Area
    Global TPA, LLC, Tampa, FL A start up provider of outsourced/contracted Commercial Services, specializing in the Provider Relations & Healthcare Network Development; including Freedom Health and Optimum HealthCareManager of Provider Relations & Business DevelopmentDeveloped and Maintained the Service Delivery Framework & Methodology for 6 Counties in Southern Florida during Healthcare Network Start up. Recruited, Hired, Trained and Developed a Team of 10 Provider Relationship Representatives for the Medicare and Medicaid Business Unit. Successfully developed lasting business partnerships across internal Global TPA and Healthcare Provider Network, to create the long-term Client Relationship Management Philosophy. Contributing member of the Leadership team, partnering with Sales, Marketing and Product to defined Organizational Strategic Business Objectives to drive market penetration. Refined operational areas; including credentialing, claims configuration member services, online enrollment and on going sales, while assuming ownership for Compliance & Financial reporting.
  • Pottery Barn
    Assisant Manager
    Pottery Barn Dec 2004 - Sep 2005
    Tampa/St. Petersburg, Florida Area
    A Global Lifestyle Retail Brand, specializing in unique Home Furnishing and Accessories, and outstanding quality and client experience.Responsible for managing merchandise division coordinators and related sales staff at the most profitable unit in the southern district. Additional duties include sales training, staff scheduling and product display coordination.
  • The Bombay Company
    Store Manager
    The Bombay Company Jan 2000 - Nov 2004
    Tampa/St. Petersburg, Florida Area
    A National Retail Brand, specializing in British Imperial Era Home Replicas and Home Accessories. Bombay was known for it’s unique style, service and quality.Responsible for day to day management and operation of the Bombay & Bombay Kids Store
  • Us Navy Reserve
    Logistics And Relocation Coordinator
    Us Navy Reserve Jan 2000 - Oct 2003
    Williamburg, Va
    Designed and Implemented Disaster Relief Readiness Plans, managed logistics of military personnel & equipment deployment in preparation for US Military Operations in the EMEA.
  • Us Airways (Now American Airlines)
    Flight Attendant/Flight Instructor
    Us Airways (Now American Airlines) Jan 1996 - Sep 2000
    Arlington, Va
    • Responsibilities included serving and assisting passengers on both domestic and international flights, training and mentoring Flight Attendants.• Designed and implemented the Flight Attendant Service Plan for Metro Jet Service • Coordinated the Flight Attendant transition to Shuttle Service • Project Managed the Implementation of SABRE and Schedule Adjustment Period (SAP).• Conducted Ethics and Standards Training, modeling proper uniform/attire and in-flight standards. • Served as the in-flight office assistant at the base office in Washington, DC.

Alex Gregory Skills

Managed Care Provider Relations Medicaid Medicare Healthcare Management Hipaa Healthcare Industry Strategic Planning Network Development Healthcare Consulting Team Building Training Leadership Credentialing Sales Process Improvement Data Analysis Customer Service Marketing Project Management Contract Negotiation Policy Marketing Strategy Operations Management Team Leadership Public Relations

Alex Gregory Education Details

  • United States Navy
    United States Navy
    E5

Frequently Asked Questions about Alex Gregory

What company does Alex Gregory work for?

Alex Gregory works for Access2care

What is Alex Gregory's role at the current company?

Alex Gregory's current role is Passionate Service Professional with a reputation for driving growth, building service teams & strategic partnerships.

What is Alex Gregory's email address?

Alex Gregory's email address is ag****@****omh.com

What schools did Alex Gregory attend?

Alex Gregory attended United States Navy.

What skills is Alex Gregory known for?

Alex Gregory has skills like Managed Care, Provider Relations, Medicaid, Medicare, Healthcare Management, Hipaa, Healthcare Industry, Strategic Planning, Network Development, Healthcare Consulting, Team Building, Training.

Who are Alex Gregory's colleagues?

Alex Gregory's colleagues are Kiana Slacks, Alexandra Ramirez, Letty Vasquez, Shannon Nangle, Ronezia Smith, Barbara Gonzalez, Abdul Razak.

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