Alex Heffer Email & Phone Number

Mt Wellington, Auckland

Excellent Software has specialised in 'one stop shop' mission critical retail management systems since 1990 (Pacific Business Systems Ltd 1990-2001). Our 'Fresh Approach to IT' focuses on maximising competitive advantage, performance, reliability and long-term value. Standardisation of solutions and services allows any member of our team to support clients removing the need for client to employ in-house IT expertise. Helix Retail is optimised to provide thousands of specialised… Show more Excellent Software has specialised in 'one stop shop' mission critical retail management systems since 1990 (Pacific Business Systems Ltd 1990-2001). Our 'Fresh Approach to IT' focuses on maximising competitive advantage, performance, reliability and long-term value. Standardisation of solutions and services allows any member of our team to support clients removing the need for client to employ in-house IT expertise. Helix Retail is optimised to provide thousands of specialised features proven by New Zealand multi-branch retailers. Delivering incremental competitive advantage and value for money has been the key to retaining customers for over 25 years. Our ERP retail management system Helix Retail is written in a powerful windows and web framework which includes personal customisation of views, integration and tools that would not be possible in a web based systems. User dashboards focus on quotes and orders that need to be followed up today, tomorrow and into the future to ensure that customer expectations are met. Sales dashboards provide a snapshot of month to date budget vs actual plus two years sales comparisons and the quote pipeline. Customer relationship management (CRM) is integrated into Helix at the sales order and invoice level. A quote automatically generates follow-ups. Message advise when a customers goods or payments have been received. Helix smartphone and tablet web touch systems transform the way our clients interact with their retail management system on the go. Delivery management includes customers customer and photos.Helix integrates websites with Helix stock for click and collect, customers, customer orders, web orders, promotions and payments. Since Helix Retail was released in May 2019 we have installed 73 Helix sites and over 400 terminals. Contact sales@xls.co.nz to find out how Helix could provide a competitive advantage for your complex retail, multi-branch business. www.helixretail.com Show less

Auckland

During the first Covid lockdown I was 3d printing face shields for front line medical employees, distributing them to local clinics during the Covid19 crisis. Experience optimising print speed/quality, printer maintenance, repairs and calibration. Assisting other members with their printers.