Alex Husky Email & Phone Number

Remote

This is the top-level of technical support in Dealer Spike. It handles complex issues that the other tiers of support cannot solve. This role is frequently brought in to consult with customers who are either at-risk or need technical consultation. The product professional is responsible for the Technical Support internal Wiki and ensuring that the Dealer Spike Technical Support is a learning organization. This role regularly works with Development to assist in product definition and communication.

Wilsonville, Or

As a Tier 2 agent, I am tasked with providing front-end website support to Dealer Spike VIP clients via telephone, email, and instant messaging. Like a Tier 1 role, I utilize front-end languages to troubelshoot, modify, and create webpages for existing websites on the Dealer Spike platform. Additionally, I review the code of my peers, in order to insure quality and accuracy.

Wilsonville, Oregon, United States

I provide front-end website support to Dealer Spike clients via telephone, email, and instant messaging mediums. I often utilize front-end development languages -- such as HTML, CSS/LESS, and JQuery/Javascript. This position also requires in-depth knowledge of a proprietary platform, professional-level communication, and critical thinking.

Tualitin, Or

My duties include unloading truck then distributing and stocking products in appropriate departments.

Tigard, Or

In this position, I provided over-the-phone technical and customer support. This consisted of instructing customers to follow troubleshooting steps. If the issue was note resolved via telephone, we could schedule an appointment at one of our locations or setup repair requests.

Clackamas, Oregon

Check trucks delivering product to warehouses in and out at main gate, monitor CCTV camera system for theft and safety violations, enforce safety policies.

Keizer, Oregon

Unload trailers, transport pallets of product to floor, stock shelves, provide customer service when needed.

Wilsonville, Oregon

Provide hardware and account support to customers of Contracted company.

Wilsonville, Oregon

Greet and provide directions to customers at main entrance, compare customer product and receipt at exit, call in suspicious activity or know shoplifters to Loss Prevention, enforce safety policies on employees.

Associate'S Degree, Computer Information Systems, Accumulated Gpa: 3.55

This degree is proof of my education in general Information Systems. I became acquainted with some programming/scripting languages.

Certificate, Web Application Development

This certificate is proof of my knowledge of front-end web application languages. These languages include: HTML, CSS, Javascript

High School Diploma, General Studies