Efficiently supports and maintains 12 Windows Servers 2008, 2016 and over 100 workstations for 4 learning labs; performs administrative tasks for Windows 7, 10, Servers 2008, 2016, Exchange 2007, 2016 Continuously ensures successful resolutions to computer, network and equipment issues and develops and recommends areas of improvement to potentially resolve future problems • Installed, and configured OSs, Microsoft Office 2007, 2010, 2013, 2016, 365 and Outlook Maintained and dismantled hardware for Lenovo and Dell Desktops and Dell, HD laptops Installed and supported Xerox network printersPerformed data backups and disaster recovery operations Administered user accounts in Active Directory Windows 2008, 2016 domain, mailboxes in Exchange Servers 2007, 2016 and workstations for network environmentsInstalled, configured and maintained Symantec Endpoint ServerAssisted to maintain and troubleshoot the use of LAN, WAN in Cisco based network Provided technical training on new software installments to staff and studentsImplemented imaging system WDS in network environment to speed up emergency recoveries• Imaged, cloned computers and laptops using Symantec Ghost software and WDSIntegrated WSUS to update Microsoft products and reduce network traffic • Update Windows 7, 10, Windows Server 2008, 2016, Exchange 2016 to meet specific requirements

Works with IT team in planning transition from peer to peer network to client server networkInstalls and configures new serversConducts review of existing inventory, assists with decision making about upgrades and purchasesInstalls new software for end-users; liaises with vendor and troubleshoots installation issues; loads databases for users

Set up and assessed audio, video equipment for Rogers Television Studios. Filmed and managed the sound mix for Auto Talk, Goldhawk Live, Money Line, Real Estate and Sport Rogers shows. Operated audio consoles, computers, microphones and sound processing equipment to mix, combine and edit music and sound for Rogers live events.• Delivered one of the best sound mix for Rogers TV shows at that time• Effectively organized audio equipment setup and sound check