Alex Casper Email & Phone Number
Who is Alex Casper? Overview
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Alex Casper is listed as Product Manager - COBRA and Direct Billing at Inspira Financial, a with 875 employees, based in Charlottesville, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Alex Casper.
Alex Casper previously worked as Product Owner | Web Development, Mobile Experience, Enterprise Administrative Tools at Flores & Associates, Llc and Account Manager | Consumer Driven Healthcare at Flores & Associates, Llc. Alex Casper holds Bachelor Of Science - Bs, Psychology from Davidson College.
Email format at Inspira Financial
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About Alex Casper
I build and believe in software products that can reach beyond the screen to positively impact the lives of its users. In the modern world the average American spends nearly half of their waking hours on a screen of some sort, and even more for those of us who do so as a primary part of their working day (yikes). As surely as a surprisingly excellent customer service experience can brighten your day and make a loyal customer out of the toughest client, great design and a smooth UI can give momentum to any product and keep users coming back and engaged with the products that drive your business forward.I’ve spent the past 7+ years in client-facing roles—from hands-on account management to full-scope product ownership. I specialize in working with cross-functional teams to find and implement solutions that reduce customer service noise and increase customer engagement. I believe in leading and listening with empathy for the needs of both the user and the business, and can quickly foster relationships with stakeholders at all levels to serve as a trusted resource to clients and organizational partners. I am proactive, pragmatic, and persistent. Where others are overwhelmed, I thrive, placing a heavy emphasis on communication, collaboration, and consistency. I do not hesitate to take ownership of mission-critical decisions and can effectively balance technical, functional, and business requirements to seamlessly navigate each phase of the development lifecycle from ideation to delivery. The success of my team and our products is owed to effective planning and roadmap design, the integration of Agile principles into project-level processes, and a collective commitment to quality, compliance, and sustainability. Let’s talk. I can be reached here on LinkedIn or by email at alex.j.casper@gmail.com.Skills: Agile, Scrum, Product Ownership, Product Delivery, Road Mapping, Strategic Planning, Writing User Stories, Relationship Building
Alex Casper's current company
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Alex Casper work experience
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Product Owner | Web Development, Mobile Experience, Enterprise Administrative Tools
Current- Established Flores & Associates’ first-ever product team as the sole product owner for all three teams of three to seven developers—establishing and driving strategy for full-scope product framework from backlog infrastructure to roadmap design, project management, and product deployment in an Agile/Scrum environment- Oversaw the rearchitecture of over 180 legacy administrative applications away from VB6 and onto a more stable and sustainable foundation, consolidating our product suite in the process to better align with modern business goals and our sustained annual growth rate of over 150% year over year- Replaced an outdated mobile app with a new, updated participant experienced that enabled in-house maintenance and eliminated the need for third-party vendors, improving customer satisfaction and delivering an average annual cost savings of approximately $10k/year- Led the modernization of our critical employer portal that cut development time from an average of three months to one month per feature for future enhancements and eliminated persistent stability issues- Assessed the client experience to introduce solutions that enabled autonomy and improved accessibility: streamlining workloads for staff by 60% per account through an annual renewal checklist for COBRA clients and mitigating compliance risk through an HSA contribution tracker that transferred management responsibilities to clients
Account Manager | Consumer Driven Healthcare
- Served the primary point of contact for a 150+ client caseload for flexible spending account (FSA), health savings account (HSA), COBRA, commuter, wellness, and health reimbursement arrangements (HRA) benefits covering 15k plan participants- Established and maintained relationships with internal and external stakeholders to facilitate client onboarding, design customized benefit plans, manage delivery timelines, track progress, and offer insight into product-specific features and capabilities throughout the client relationship lifecycle
Undergraduate Research Assistant | Data Analysis, Survey Design
- Helped design online participant survey via Qualtrics to investigate reactions to content warnings when viewing sensitive media content- Conducted participant recruitment to ensure over 1200 participants took the survey, ensuring statistical validity- Analyzed results to provide statistically significant metrics to the lead researcher
Hr Administration Intern | Hris, Hr Generalist, Payroll & Benefits
Split time 50/50 between admin support tasks and self-directed process improvement projects targeting all HR departments. Tracked KPIs for self-directed projects and presented outcomes to CPO and CFO at end of internship.- Wrote requirements for offshore developers covering state-specific onboarding processes- Created new tools and policies for tracking company car agreements, NDAs, and confidentiality agreements- Developed and trained users on an excel calculator that simplified determining PTO balance by division
Undergraduate Research Assistant
Alex Casper education
Bachelor Of Science - Bs, Psychology
Psychology
Frequently asked questions about Alex Casper
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What company does Alex Casper work for?
Alex Casper works for Inspira Financial.
What is Alex Casper's role at Inspira Financial?
Alex Casper is listed as Product Manager - COBRA and Direct Billing at Inspira Financial.
Where is Alex Casper based?
Alex Casper is based in Charlottesville, Virginia, United States while working with Inspira Financial.
What companies has Alex Casper worked for?
Alex Casper has worked for Inspira Financial, Flores & Associates, Llc, The Mood Attitudes And Parenting Lab At Davidson College, Msc Industrial Supply Co., and Davidson College Psychology Of Aging Lab.
How can I contact Alex Casper?
You can use AeroLeads to view verified contact signals for Alex Casper at Inspira Financial, including work email, phone, and LinkedIn data when available.
What schools did Alex Casper attend?
Alex Casper holds Bachelor Of Science - Bs, Psychology from Davidson College.
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