-Coordinate Legal Department staff to facilitate timely completion of projects in support of organizational goals.-Draft letters, contracts, and various other legal documents.-Support work of Chief Legal Officer and Legal Department.-Support continuous quality improvement process by identifying opportunities to improve, or implement new, systems and procedures.

-Managed operations of United Way of Tucson and Southern Arizona’s VITA program.-Provided guidance and support to VITA Task Force of Arizona coalition members.-Coordinated implementation of strategic volunteer recruitment and client outreach to maximize VITA program production.-Developed and implemented program evaluation processes to support continuous quality improvement.-Supported grant application and reporting processes via strategic VITA program data collection and analysis.

- Led engagement, onboarding, management, and retention of 150+ volunteers for United Way of Tucson and Southern Arizona VITA program.- Collaborated across departments and with partner organizations to design and implement VITA volunteer and client outreach strategy.- Supported VITA staff and volunteers regarding tax preparation regulations and best practices.- Assisted with data collection, analysis, and reporting to VITA program stakeholders and funders.

- Assisted with VITA program operations and explored opportunities to strengthen financial wellness.forecasting and referrals to VITA participants- Supported efforts to expand more equitable access to financial wellness services.- Contributed to Financial Wellness Partnership communication efforts.- Supported collaboration among financial wellness stakeholders and contributed to focus team projects.

- Successfully educated and engaged with 100+ employees routinely to create and maintain a safe and positive work environment- Ensured corporate compliance and accountability amongst colleagues and supervisors and provided recommendations on how to improve store safety- Executed routines to identify and follow-up with documentation and reporting of safety and security incidents- Expert in using intelligence-based tactics to maintain a safe and secure environment for team members and guests- Used verbal de-escalation to mediate conflicts and ensure a fun and friendly atmosphere- Conducted video surveillance, executed productive merchandise recoveries, and assisted in external theft apprehensions

- Modeled outstanding customer service- Onboarded 5-10 new team members annually and educated them on best practice- Quickly and efficiently unloaded, organized, stocked, and back-stocked daily general merchandise trailers- Maintained a clean and organized stockroom to fulfill customer needs and minimize shortage- Excelled at working in a high stress, fast-paced environment- Responded quickly to frequently changing tasks depending on daily needs

- Collaborated across departments to fulfill customer needs- Modeled outstanding customer service as an electronics department sales specialist - Ensured my department represented the high-quality Target brand at all times- Delivered efficient results daily to meet the rapidly changing demands of a fast-paced retail environment

- Instrumental in conducting comprehensive review of financial literacy programs during design phase of program development- Directed the creation of financial literacy curriculum for program which launched Sep 2021 (see link below for program details)- Partnered with Marketing Manager for advertising campaign execution and curriculum aesthetic design- Organized and conducted volunteer outreach to skilled professionals in the community- Developed measures to evaluate program effectiveness