Alex Yang Email & Phone Number

As a server at Yard House, I provide exceptional dining experiences in a fast-paced, high-energy environment. My responsibilities include:Customer Service Excellence: Delivering prompt, attentive service to ensure guest satisfaction, addressing inquiries about menu items, specials, and dietary preferences.Menu Knowledge: Maintaining an in-depth knowledge of the menu, including food and beverage pairings, to offer recommendations and enhance the dining experience.Order… Show more As a server at Yard House, I provide exceptional dining experiences in a fast-paced, high-energy environment. My responsibilities include:Customer Service Excellence: Delivering prompt, attentive service to ensure guest satisfaction, addressing inquiries about menu items, specials, and dietary preferences.Menu Knowledge: Maintaining an in-depth knowledge of the menu, including food and beverage pairings, to offer recommendations and enhance the dining experience.Order Management: Accurately taking orders and inputting them into the POS system, ensuring timely delivery of food and drinks while adhering to quality standards.Team Collaboration: Working closely with kitchen staff and fellow servers to coordinate service and maintain an efficient workflow, fostering a positive team atmosphere.Problem-Solving: Handling customer complaints and feedback with professionalism, resolving issues quickly to ensure a pleasant experience for all guests.Safety and Cleanliness: Upholding health and safety regulations by maintaining cleanliness and organization in the dining area, adhering to all sanitation practices.Through my role, I have developed strong communication and multitasking skills, contributing to a cohesive team environment and enhancing customer loyalty. Show less

As a server at KPOT Korean BBQ & Hot Pot, I play a vital role in delivering an authentic dining experience for our guests in a vibrant and energetic environment. My key responsibilities include:Exceptional Customer Service: Providing attentive and friendly service, ensuring guests feel welcomed and valued throughout their dining experience.Menu Expertise: Demonstrating in-depth knowledge of Korean BBQ and hot pot offerings, guiding guests through menu selections, and accommodating… Show more As a server at KPOT Korean BBQ & Hot Pot, I play a vital role in delivering an authentic dining experience for our guests in a vibrant and energetic environment. My key responsibilities include:Exceptional Customer Service: Providing attentive and friendly service, ensuring guests feel welcomed and valued throughout their dining experience.Menu Expertise: Demonstrating in-depth knowledge of Korean BBQ and hot pot offerings, guiding guests through menu selections, and accommodating dietary preferences.Order Management: Efficiently taking and processing orders through the POS system, coordinating with the kitchen staff to ensure timely and accurate food delivery.Dining Experience Enhancement: Assisting guests with the grilling process and cooking instructions, creating an interactive and enjoyable dining atmosphere.Collaboration: Working closely with kitchen and support staff to maintain a seamless service flow, contributing to a cohesive team dynamic.Cleanliness and Safety: Upholding cleanliness and sanitation standards in both dining and food preparation areas, ensuring compliance with health regulations.This role has honed my multitasking and communication skills, enhancing my ability to provide exceptional service in a fast-paced environment. Show less

As a server at Chosun KBBQ, I am dedicated to providing a memorable dining experience that showcases the flavors and culture of Korean barbecue. My responsibilities include:Outstanding Customer Engagement: Greeting and seating guests, ensuring a warm and inviting atmosphere, while being responsive to their needs and inquiries.Korean BBQ Knowledge: Sharing insights about traditional Korean barbecue dishes, assisting guests in selecting menu items, and providing cooking instructions… Show more As a server at Chosun KBBQ, I am dedicated to providing a memorable dining experience that showcases the flavors and culture of Korean barbecue. My responsibilities include:Outstanding Customer Engagement: Greeting and seating guests, ensuring a warm and inviting atmosphere, while being responsive to their needs and inquiries.Korean BBQ Knowledge: Sharing insights about traditional Korean barbecue dishes, assisting guests in selecting menu items, and providing cooking instructions for an authentic experience.Order Coordination: Taking accurate orders and processing them through the POS system, ensuring timely service and satisfaction.Interactive Service: Facilitating the grilling process at the table, encouraging guest participation and enhancing their overall dining enjoyment.Team Support: Collaborating with team members to ensure efficient service, maintaining open communication to resolve any issues quickly.Health and Safety Compliance: Maintaining high standards of cleanliness and sanitation, ensuring a safe dining environment for all guests.Working at Chosun KBBQ has strengthened my interpersonal skills and passion for delivering top-notch customer service in a lively, culturally rich setting. Show less

Bachelor'S Degree, Business Analytics

Activities and Societies: Varsity Student : League of Legends

Business Administration And Management, General