Provide General Customer Service to all Bank VisitorsGuarding at Bank Lobby and Patrolling Bank PremisesIncident Response and ReportManagement of Key Press ControlMonitor and Updating of Daily CCTV RecordsEscort Elite VIP Clients for Entry and Exit and Lift AccessConcierge Duties including Issuance of Visitor PassPerform Detailed Contractor Screening at Data Centre and Verify Work Order RequestTrained and Qualified in both First Aid and CPR/ AED

Fully Trained in SingTel Client Business for SkillsFuture Singapore and Workforce Singapore onlyDeal directly with customers by telephoneRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle product and service inquiries

Fully Trained in SingTel Client Business for SkillsFuture Singapore and Workforce Singapore as well as Land Transport Authority ProductsDeal directly with customers by telephoneRespond promptly to customer inquiriesHandle and resolve customer complaintsObtain and evaluate all relevant information to handle product and service inquiries

Serving customers at retail outlets.Offering face to face advice to customers on the store products.Maximising store revenue by suggesting add-ons sales in a holistic objective.Processing returns and refunds as required in line with company procedures.Making sure that any item which is removed from a displayed column is replaced immediately after a sale.