I am a seasoned engineer with over 20 years of multisectoral experience, leading teams and projects in Product, Operations, and Organizational Transformation. I complement my extensive hands-on experience with an MBA from ESADE and a Digital Transformation Executive Program from EOI.I specialize in optimizing teams, resources, and business processes, applying Lean Management and New Technologies to enhance business efficiency and align quality and service standards with strategic objectives. My skill set includes high-level communication, negotiation, and decision-making, with a proven track record in team leadership and change management. Additionally, I bring expertise in International markets (Europe, China and Japan).I excel in client relations, adeptly understanding their needs and providing tailored solutions. My customer-oriented approach ensures that client expectations are met and exceeded, fostering long-term relationships and driving business growth. I have successfully led initiatives that improved customer satisfaction and streamlined operations, demonstrating my ability to bridge the gap between technical solutions and client requirements. With a strong vision for innovation and efficiency, I am committed to delivering excellence in every project I undertake.