Alex Moya Email and Phone Number

Instructs service representatives on techniques that should be used in handling customers, involving customer records, maintenance, provision, service order negotiations and credit work. Determines teaching techniques most appropriate for class and modifies course delivery and content based on class circumstances, changing delivery as needed. Small project management that are of low to moderate complexity. Lead courses to a variety of clients, conduct performance reviews, administer progressive discipline, partner with clients closely to achieve common revenue/service goals by driving course requirements. Partners closely with designers to drive required upgrades for course materials. Also may be responsible in training installation and repair, maintenance center, network engineering, network maintenance, outside plant, cable and repair, procurement, business service centers. May facilitate courses to develop 1st and 2nd level manager skill sets in leadership, planning, performance management, customer attentiveness, delegation, diversity, attendance management, communication skills and labor relations. Coaches students and other employees on creating development plans and how to measure progress. Influences the designer providing instruction on the design of management development initiatives.

installing TV service, satellite or state of the art fiber optics to give customers access to the world’s most robust network. help customers apply the latest technology to their lives work indoors and outdoors to install high-speed broadbandwork both inside and outside and are responsible for the installation and customer care of the new U-verse integrated digital TV, high speed Internet and voice services.

Maintain wire and radio communications; identify target locations; operate howitzers, participate in reconnaissance operations; use computer generated fire direction data. Surveillance Techniques -Process Analysis and Improvement Message Processing Procedures -Industrial Equipment Operation 
- Firearm and Explosives Handling Driving/Maneuvering Skills -Cargo Handling Automotive/Mobile Equipment Preventative Maintenance Supervises, leads, or serves as a member of an infantry activity that employs individual small arms weapons or heavy anti-armor crew served weapons. Blueprints/Technical Diagrams Advanced First Aid -Sets up and operates field radio communications equipment to transmit and receive messages in tactical radio communications nets. Radio Operator -Message Traffic Analysis Message Processing Procedures -Integrated Electronic Systems Electronic Device/System Installation/Repair Electronic Data Security -Blueprints/Technical Diagrams -Automotive/Mobile Equipment Preventative Maintenance Received numerous military awards during past 21 years of service

Prepare for installations, upgrades, repairs and disconnects by reviewing work orders, gathering equipment, supplies and tools and coordinating schedules with customers by pre-calling customers to verify appointments and confirm customer receipt of equipment. Plan installations by evaluating location, locating access and laying-out equipment and wiring plan. The Field Technician Installer establishes security systems by installing equipment, running and pulling cable, programming and calibrating equipment while adhering to codes, regulations and standards. Conducts customer premise survey, makes recommendations on equipment placement, up-sells for complete protection, processes work order modifications and manages schedule impacts.Ensure that "World Class" customer service is provided to promote superior customer satisfaction by actively participating in individual and team efforts to support customer satisfaction.

Perform security patrols of designated areas on foot or in vehicleWatch for irregular or unusual conditions that may create security concerns or safety hazards Sound alarms or call police or fire department in case of fire or presence of unauthorized persons Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles Permit authorized persons to enter property and monitors entrances and exits Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements Investigate and prepare reports on accidents, incidents, and suspicious activities Provide assistance to customers, employees and visitors in a courteous and professional manner

Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.- directing traffic at public events and automobile accidentsIdentify, pursue, and arrest suspects and perpetrators of criminal acts.Record facts to prepare reports that document incidents and activitiesReview facts of incidents to determine if criminal act or statute violations were involved.Testify in court to present evidence or act as witness in traffic and criminal casesMonitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.

Responsible for the care and custody of inmates housed in a 300 bed correctional facility in accordance with state and federal statutes Worked closely with United Stated Federal Marshals and Immigration officials to enforce federal jail standards and security Armed security of inmates while being transported outside the correctional facilityTrained employees and briefed staff on department standards and policy and proceduresAssigned duty areas, work schedules and maintained employee files